Centre Administrator & Enrolment Executive

Mosaic Play Academy; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A progressive educational institution in Singapore seeks a Centre Administrator & Enrolment Executive to manage daily operations and lead enrolment efforts. The ideal candidate will ensure a welcoming environment, engage potential parents through school tours, and improve operational efficiency. Candidates should have a degree in relevant fields and strong administrative and interpersonal skills.

Benefits

Supportive company culture

Career development opportunities

Beautiful working environment

Qualifications

• Proven experience in administrative, operations, or sales/customer-facing role.
• Exceptional multitasking and problem-solving skills.
• Outstanding communication skills, connecting with diverse communities.

Responsibilities

• Oversee day-to-day management of the facility.
• Develop operational systems to improve efficiency.
• Manage all inquiries and conduct school tours for prospective parents.

Skills

Administrative capabilities

Sales and marketing skills

Organizational skills

Interpersonal skills

Education

Diploma or degree in Business Administration, Marketing, Hospitality, Early Childhood

Tools

Microsoft Office Suite

Google Workspace

Job description

As the Centre Administrator & Enrolment Executive, you will be the primary point of contact for parents and visitors, managing all aspects of the centre's daily operations and leading our enrolment efforts. You will coordinate between our after-school care and playgroup services, ensuring seamless delivery and an exceptional customer experience. The ideal candidate is a proactive, practical, and hands-on individual with strong administrative capabilities and a flair for sales and marketing.Key Responsibilities

Centre Operations & Administration:

• Oversee the day-to-day management of the Mosaic Play Academy facility, ensuring a safe, clean, and welcoming environment for children, parents, and staff.

• Develop, implement, and refine operational systems to improve efficiency, addressing the current need for a more structured process.

• Manage centre scheduling, resource allocation, and logistics for all programs, including student care, playgroups, and enrichment activities.

• Handle procurement of supplies, manage vendor relationships, and ensure the facility is well-maintained.

• Act as the key coordinator for potential future services, such as special needs support, ensuring smooth integration with existing programs.

Enrolment, Sales & Parent Relations:

• Manage all incoming inquiries (website, social media, WhatsApp) with prompt and professional communication.

• Conduct engaging and persuasive school tours for prospective parents for both after-school care and playgroup programs, effectively communicating our unique value proposition.

• Drive student enrolment to meet and exceed targets for the academy.

• Establish and maintain strong, positive relationships with current and prospective families, fostering a sense of community.

• Manage the entire lead pipeline from inquiry to registration, moving from the current manual spreadsheet system to a more streamlined process.

  Qualifications & Skills

  Required:

  • A diploma or degree in Business Administration, Marketing, Hospitality, Early Childhood, or a related field.

  • Proven experience in an administrative, operations, or sales/customer-facing role, preferably within an education, enrichment, or student care centre.

  • Exceptional organisational, multitasking, and problem-solving skills with a proactive and practical mindset.

  • Outstanding interpersonal and communication skills, with the ability to connect authentically with a diverse community, including expatriate and mixed-nationality families.

  • A self-starter who can work independently and take ownership of the centre's success.

  • Proficiency in Microsoft Office Suite and/or Google Workspace.

  Preferred (Good to Have):

  • Experience using CRM or student management software.

  • Proven ability to meet sales or enrolment targets.

  • Familiarity with the private education and enrichment landscape in Singapore, particularly in the East Coast area.

  • A genuine interest in progressive education and the principles of play-inspired learning.

  What We Offer

  • A key role in a growing academy with significant potential and a beautiful, spacious working environment.

  • A supportive, collaborative, and forward-thinking company culture guided by our core values: Integrity, Commitment, Innovation, Respect, and Collaboration.

  • The opportunity to make a tangible impact on our business and contribute to the positive development of children.

  • Career development opportunities within the broader Mosaic Global organisation.

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

Which of the following statements best describes your right to work in Singapore? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a Centre Administrator? Do you have experience in an administration role? Do you have customer service experience?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

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