Centre Admin & Customer Engagement Executive

ONESTAGE (THE CATHAY) PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A dynamic arts education company is seeking a Centre Admin & Customer Engagement Executive in Singapore. The role involves customer engagement, class coordination, and administrative duties in a creative environment. Candidates should be friendly, organized, and motivated to help students succeed while achieving sales goals.

Benefits

Paid leave

Discounts for classes

Access to internal performances/events

Qualifications

• Friendly and customer-oriented.
• Comfortable with sales targets.
• Experience in education, retail, or service preferred.

Responsibilities

• Be the first point of contact for inquiries and trial bookings.
• Support new student sign-ups and coordinate trial classes.
• Handle centre admin matters and daily operations.

Skills

Communication

Customer Service

Sales

Organizational skills

Multitasking

Education

Diploma

Tools

Microsoft Office

Job description

[Hiring] Centre Admin & Customer Engagement Executive
Location: Dhoby Ghaut, Singapore
Salary: $2,500 – $3,000/month + commission
Role: Full-time | 5 days/week

Are you a people-person with a flair for service and sales? Do you enjoy working in a creative, high-energy environment where you can make a real impact on students and families? ONESTAGE is looking for a driven and friendly Centre Admin & Customer Engagement Executive to join our team!

What You’ll Do:
• Be the first point of contact for all walk-ins, trial class bookings, and inquiries
• Support new student sign-ups and help parents find the best class fit for their child
• Maintain strong relationships with existing parents through regular updates and follow-ups
• Coordinate trial classes, monitor conversion rates, and implement strategies to improve performance
• Work closely with teachers to track class schedules, student progress, and customer feedback
• Handle centre admin matters, attendance, and daily operations smoothly and professionally
• Support marketing campaigns, events, and open houses to drive leads and brand engagement
• Uphold a vibrant and welcoming atmosphere in the centre that reflects our creative culture

Who You Are:
• Friendly, confident, and customer-oriented
• A natural communicator – warm, persuasive, and attentive to people’s needs
• Highly organised and able to multitask in a fast-paced environment
• Comfortable with sales targets and motivated to grow student numbers
• Team-player with a can-do attitude and willingness to take initiative
• Experience in education, retail, or service industries preferred
• Min. Diploma qualification required

• Proficient in Microsoft Office and comfortable with systems and databases

• Must be able to work on weekends (with two weekday off)

What We Offer:
• Base salary + attractive monthly sales commission
• Supportive and dynamic work culture in the arts education industry
• Staff benefits: Paid leave, discounts for classes, access to internal performances/events
• A chance to be part of something meaningful — helping children discover their true talents

To Apply:
Send your CV and short self-introduction to:
[e-mail]