Central Sales Unit, Senior / Executive

SKOOL4KIDZ PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading company in early childhood education is seeking an Enrolment Officer to manage prospecting, enrolment, and customer service for their centres. The ideal candidate will have strong analytical skills and a minimum of 3 years experience in a related position, along with a commitment to compliance with Singapore’s data protection laws.

Qualifications

• At least Advanced/Higher/Graduate Certificates required.
• Minimum of 3 years working experience in related field.
• Strong analytical and meticulous skills.

Responsibilities

• Manage prospecting, enrolment, and customer service for assigned centres.
• Provide weekly enrolment updates and management reports.
• Ensure accuracy in all forms and documents for database input.

Skills

Analytical skills

Team Player

Customer Service

Proficient in Microsoft applications

Education

Advanced/Higher/Graduate Certificates

Job description

A. JOB ROLE

Prospecting, Enrolment, Withdrawal and Promotions

• Handle and manage Prospecting, Enrolment and Customer Service for assigned centres in a cluster
• Update prospects on Centre vacancy status regularly (weekly) and record/log in SMART system.
• To plan and review Centre Enrolment Projections on the 3rd or 4th week of the month. (Once a year planning, update and review monthly)
• Calling of Prospects to confirm the date, time, physical tour or zoom for centre tour
• To offer vacancies if available and brief prospect on how to complete the enrolment forms correctly, Fees structure and payment mode, subsidies matter (working status etc.) Operational / Programme hours and fix the appointment with them.
• To observe and adhere to Skool4Kidz's policy to comply with all applicable primary and data protection laws in accordance with the Singapore’s Personal Data Protection Act 2012 (PDPA)
• Update prospects on Centre vacancy status regularly (weekly) and record/log in our in-house system.

Reporting and Documentation

• Check and ensure the whole set of forms and documents are complete and accurate before inputting into the database.
• To provide updates of their centres enrolment and submitting reports to management on a weekly basis.
• Preparation/submission/presentation of management reports

B. Job Requirements:

• Candidate must possess at least Advanced/Higher/Graduate Certificates in any field.
• Minimal 3 years of working experience in the related field is required for this position.
• Aptitude for reviewing data, strong analytical skills and meticulous
• Team Player
• Collaborate and support different units / stakeholders
• Able to adapt to fast pace
• Proficient in Microsoft applications such as Word, Excel and PowerPoint