Central Merchant Sales Executive, Omnicommerce

Grab; Singapore; On-site; SGD 30,000 - 60,000; Full time

Job summary

Join a dynamic team at a leading dining platform, where your mission as a Sales Executive will be to expand our restaurant partner base. You'll engage with diverse venues, presenting tailored solutions that enhance their operations and visibility. In this fast-paced role, your skills in B2B sales and relationship management will shine as you drive growth and innovation in the F&B sector. With a focus on collaboration and customer success, this position offers the chance to make a significant impact while enjoying a supportive workplace that values your well-being and growth.

Benefits

Term Life Insurance

Medical Insurance

Flexible Work Arrangements

Parental Leave

Birthday Leave

Volunteering Leave

Grabber Assistance Programme

Qualifications

• 2+ years of experience in B2B sales, ideally in SaaS or hospitality tech.
• Strong communication and persuasion skills with a consultative approach.

Responsibilities

• Sourcing and prospecting high-quality restaurants through outbound efforts.
• Managing the full sales cycle, from lead qualification to contract signing.

Skills

B2B Sales

Communication Skills

Persuasion Skills

CRM Proficiency

Organizational Skills

Education

Diploma in Business

Diploma in Marketing

Diploma in Hospitality

Tools

Salesforce

Google Workspace

Microsoft Office

Job description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The role specifically focuses on Chope's offerings. Chope - which now belongs to Grab - is Asia’s leading dining platform, helping diners discover and book restaurants across Singapore, Bali, Bangkok, Jakarta, and beyond. With over 13,000 partners and 100 million diners seated, we provide reservation tools, table management software, and marketing solutions that power the region’s best dining experiences. Now part of the Grab ecosystem, we’re scaling our reach and impact—and we’re just getting started.

Get to Know the Role
As a Sales Executive at Chope, your core mission is to grow our restaurant partner base by bringing exceptional new venues into our ecosystem. From standout independents to rising hospitality groups, you’ll be on the frontline of introducing Chope’s solutions—reservation, table management, and marketing tools—to help restaurants increase their exposure, streamline operations, and grow their business.

This role will report onsite at Singapore Grab office and will report into the Manager, Merchant Sales. You will be working onsite at our One North Office.

The Critical Tasks You Will Perform

• Sourcing and prospecting high-quality restaurants through outbound efforts, referrals, and strategic targeting.

• Leading outreach via calls, emails, site visits, and meetings to pitch Chope’s solutions.

• Presenting customized proposals that address business needs and drive value for potential partners.

• Managing the full sales cycle, from lead qualification to contract signing.

• Working cross-functionally with onboarding, operations, and marketing teams to ensure smooth handovers and successful launches.

• Tracking conversations and outcomes using CRM tools and contributing feedback to improve product and sales processes.

• Staying informed on F&B trends, competitor offerings, and emerging opportunities to sharpen your sales approach.

What Essential Skills You Will Need

• Diploma or higher in business, marketing, hospitality, or a related field.

• 2+ years of experience in B2B sales, ideally in SaaS, hospitality tech, or F&B services.

• Strong communication and persuasion skills, with a consultative approach to selling.

• A proven track record of hitting sales targets and closing new business.

• Self-driven, organized, and comfortable working in a fast-paced environment.

• Proficiency in CRM platforms (e.g. Salesforce), Google Workspace or Microsoft Office.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back withTerm Life Insuranceand comprehensiveMedical Insurance.
• WithGrabFlex,create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones throughParentalandBirthday leave, and give back to your communities throughLove-all-Serve-all (LASA)volunteering leave
• We have a confidentialGrabber Assistance Programmeto guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.