CCTV & Security Systems Support Specialist

Ideals Recruitment Pte Ltd; Singapore; On-site; SGD 26,000 - 42,000; Full time

Job summary

Ideals Recruitment Pte Ltd is hiring a CCTV and IT support technician to provide onsite and remote assistance for security systems in Woodlands, Singapore. You will install, configure, and troubleshoot IP cameras, NVR/DVR, and CCTV software to keep systems running smoothly.

The role requires 1–2 years of relevant experience, a Diploma/Degree in IT or related fields, solid IP networking knowledge, and willingness to travel between sites (Class 3 license helpful).

Qualifications

• Diploma or degree in IT or related field required.
• 1–2 years of relevant CCTV/IT/networking experience preferred.
• Solid knowledge of IP networking (TCP/IP, LAN, IP addressing, PoE).

Responsibilities

• Provide onsite and remote technical support for CCTV and security systems.
• Install, configure, maintain and troubleshoot IP cameras, NVR/DVR and CCTV software.
• Troubleshoot IP networking, LAN, PoE switches, routers, and connectivity issues.
• Diagnose camera offline, video loss, recording, and HDD/storage problems.
• Support installation and troubleshooting of Access Control systems and door controllers.
• Perform system testing, firmware upgrades, and commissioning.
• Conduct onsite fault diagnosis, equipment replacement, and system upgrades.
• Support servers, NAS, storage and backup systems.
• Prepare service reports and document findings and actions.
• Liaise with customers, suppliers and internal teams to resolve issues.
• Attend planned maintenance and emergency service calls as required.

Skills

CCTV systems

IT support

IP networking

Troubleshooting

Education

Diploma/Degree in IT or related fields

Tools

NVR/DVR

IP cameras

Job description

Ideals Recruitment Pte Ltd is hiring a CCTV and IT support technician to provide onsite and remote assistance for security systems in Woodlands, Singapore. You will install, configure, and troubleshoot IP cameras, NVR/DVR, and CCTV software to keep systems running smoothly.

The role requires 1–2 years of relevant experience, a Diploma/Degree in IT or related fields, solid IP networking knowledge, and willingness to travel between sites (Class 3 license helpful).