Catering Sales Manager

Aloft Singapore Novena; Singapore; On-site; USD 40,000 - 80,000; Full time

Job summary

Join a vibrant team at a forward-thinking hotel where you will play a crucial role as a Catering Sales Manager. In this dynamic position, you will lead the charge in developing strategic sales initiatives to drive revenue and enhance guest satisfaction. Your expertise in managing events, building relationships, and executing flawless operations will be key to your success. With a commitment to excellence and a supportive work environment recognized by prestigious awards, this opportunity is perfect for those looking to make a significant impact in the hospitality industry.

Qualifications

• Strong background in sales and event management required.
• Proven track record of meeting financial targets.

Responsibilities

• Generate business for corporate meetings and social events.
• Manage sales activities and maximize upselling opportunities.
• Collaborate with departments to ensure customer satisfaction.

Skills

Sales Management

Customer Relationship Management

Event Planning

Negotiation Skills

Education

Bachelor's Degree in Hospitality Management

Relevant Sales Certifications

Tools

Salesforce

Microsoft Office Suite

Job description

Stay & Play Coming Your Way

Join the vibrant team at Aloft Singapore Novena by Marriott International!

Are you ready to work in a supportive and engaging environment? We're proud to have received three prestigious #SHRI 17th Singapore HR Awards for our exceptional workplace culture, employee experience, and learning and development initiatives. Join our team and experience the difference!

Job Summary:

The Catering Sales Manager functions as the strategic business leader for the department and is responsible in developing and implementing departmental strategies to achieve budgeted revenue goals, guest satisfaction, and financial performance. Ensure a seamless turnover and event execution from sales to operations and back. Managing the team’s day-to-day sales activities with a focus on building long-term value-based partnerships and working closely with the Banquet Operations team in delivering a high level of service.

Job Responsibilities:
1. Responsible for generating business for Corporate Meetings, Weddings and Social events to meet personal and the department financial goals
2. Manage sales activities such as enquiries, sales calls, site visits and cold calling to generate potential business leads
3. Maximize sales and upselling/cross-selling opportunities on every confirmed event.
4. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
5. Collaborate and communicate with relevant departments to meet guests' requirements to ensure high level of customer satisfaction is achieved through professionalism in all aspects of event delivery
6. Timely and accuracy preparation of Group Resumes, Banquet Event Orders, Internal Reports and Billing
7. Drive Marriott Bonvoy membership to achieve the overall hotel goal
8. Participate in any trade events and projects being assigned on ad-hoc basis