Catering Operations Supervisor/Manager

Manna Pot Catering Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading catering company in Singapore is seeking an experienced operations supervisor to enhance service delivery and oversee logistics for events. The ideal candidate will have a diploma or ITE qualification, at least four years of relevant experience, and a proficient understanding of Microsoft Office. If you are a fast-paced individual with strong leadership skills, this role is perfect for you.

Qualifications

• Min ‘ITE’ or ‘Diploma’ Qualifications with at least 4 years of relevant working experience.
• Proficient in MS Office (Excel/Word).
• Class 3 driving license preferred.

Responsibilities

• Ensure efficient delivery of services and SOPs.
• Schedule daily delivery and resolve issues.
• Supervise operations workflow and logistics.

Skills

Microsoft Office

Problem-solving

Communication

Leadership

Education

ITE or Diploma

Job description

Job Responsibilities

• To ensure the highest level of efficiency in the delivery of services and SOPs to customers in accordance with the catering agreement or contracts

• Create and enforce the best operational procedures

• Scheduling of daily delivery and resolving daily delivery issues

• Work closely with Kitchen and Sales departments

• Positive problem-solving attitude and ensure smooth and timely deliveries

• Supervise and optimise the entire operations workflow including warehousing and storage

• Implement and enforce clear operational hygiene standards and processes

• Oversee and monitor all operations and logistics for all catering events

• Manage manpower planning to suit different catering needs

• Complete customer deliveries and requests

• Act as backup for other customer service and drivers during their absence

• Coordinate vehicle repairs and routine maintenance with the workshop

• Responsible for team performance and discipline

• Coordinate ad-hoc emergency response

• Incident reporting

• Any other ad-hoc tasks assigned from time to time.

Job Requirements

• Min ‘ITE’ or ‘Diploma’ Qualifications with at least 4 years of relevant working experience

• Proficient in Microsoft Office (MS Excel/ MS Word)

• Possess class 3 driving license with clean records and good driving skills will be an advantage

• Candidates with prior experience preferred

• Physically fit and able to work in a fast-paced environment

• Ability to work independently and in a team

• Good communication skills and ability to lead team

• Calmness under pressure - stable performance even when under heavy pressure or stress.