Casino Dealer (Part-time)

Marina Bay Sands Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join their dynamic team in a vibrant casino environment. This role offers the opportunity to engage with guests, providing top-notch service while dealing games and ensuring compliance with gaming regulations. No prior experience is necessary, as comprehensive training will be provided to equip you with the skills needed for success. If you possess strong interpersonal skills and a commitment to outstanding customer service, this is the perfect opportunity for you to thrive in a fast-paced and exciting workplace. Join a company that values diversity and inclusivity, and embark on a rewarding career path today!

Qualifications

• No experience required as training will be provided.
• Simple knowledge of internet usage and basic software is preferred.

Responsibilities

• Greet and provide excellent service to casino guests in accordance with standards.
• Deal assigned games and assist in tracking play and game observation.

Skills

Customer Service

Mathematical Computation

Interpersonal Skills

Communication Skills

Education

Secondary Education

Tools

Microsoft Word

Microsoft Excel

Job description

Job Responsibilities

• Greet and acknowledge casino guests, provide friendly, excellent service to every guest in accordance with Departmental and Marina Bay Sands service standards.
• Converse on a professional level in English with customers who approach the table area.
• Deal assigned games and assist the Pit Supervisor in tracking play and game observation.
• Deal assigned games according to Marina Bay Sands rules & procedures.
• Remain up to date with changes as they occur.
• Check and shuffle the playing cards.
• Protect the integrity of games through observation and reporting of any suspicious activity.
• Read, verify and sign appropriate documents when necessary.
• Demonstrate good chip work, float management, card handling, accurate payouts and other relevant dealing and skills.
• Comply with all regulations and standards related to Anti-Money Laundering and Terrorism Financing.
• Maintain impeccable ethical standards and report any ethical breaches.
• Proactively implement Responsible Gaming processes.
• Declare conflicts of interest and abide by Marina Bay Sands policies and processes related to such.
• Contribute to a safe workplace by abiding by all Work Safety and Health procedures and guidance, and actively report and address any workplace hazards.
• Assist Card Room Supervisor as required.
• Assist Assistant Card Room Managers in delivering shuffled cards to the pits.
• Assist Card Room Supervisors in checking and destroying the used cards.
• Meet the attendance and punctuality guidelines of the job and adhere to regulatory, Departmental and Company policies.
• Keep all information on player identities and gaming action confidential.
• Station at the Patron Verification Systems ("PVS") kiosk as assigned, including performing entry checks and premium status verification checks (i.e. Premium Player vs. non-Premium Player).

Job Requirements

Education & Certification

• Secondary education preferred.

Experience

• No experience required as training will be provided.

Other Prerequisites

• Simple knowledge of internet usage, Microsoft Word or Excel program.
• Respond to and handle customer demands in a fast-paced environment.
• Quickly and accurately perform mathematical computations when determining winners and losers and collecting and paying out bets.
• Memorize game rules and procedures and be committed to outstanding customer service.
• Possess excellent customer relations, interpersonal and communication skills.
• Able to get along with fellow Team Members and work as a team.
• Willing to work various shifts, including mornings, afternoons, and overnight, as well as on public holidays.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.