Cashier Supervisor

Lotte Duty Free Singapore; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading retail firm in Singapore is seeking a Cashier Supervisor to ensure accurate handling of cash transactions, train cashiers on POS systems, and provide excellent customer service. Candidates should have at least 3 years of retail supervisory experience and must hold a GCE O Level or equivalent. This role requires the ability to work in a fast-paced environment.

Qualifications

• At least 3 years of travel retail or retail cashier supervisory experience.
• Positive attitude and focus on customer satisfaction.
• Ability to work rotating shifts in a fast-paced environment.

Responsibilities

• Ensure accuracy of daily cash collections and bank deposits.
• Provide training to cashiers on POS Machine.
• Address cashiering issues positively.

Skills

Customer service skills

Cash handling

Communication skills

Education

GCE O Level / Diploma in Retail Management

Job description

Job Description:

• Ensuring accuracy of the Store's daily monies collection (include foreign currency note), bank deposits and accuracy of the cash & cashless transaction records
• Responsible to provide training and coaching to the cashier on the POS Machine
• Work closely with the finance team on the month-end closing
• Rotating to schedule on cashier supervisor's duty roster
• Support the cashier if they are unable to resolve cashiering issues by dealing with the issues positively
• Ensure all cashiers have sufficient currencies of various denominations for sales transactions
• Handling petty cash
• Lead by example and excel in customer service & cashiering skill knowledge
• Excellent customer service and communications skills to meet the organisation business objectives and exceed customer's expectations
• Cashier supervisors may also be required to attend meetings and conferences
• Any other ad-hoc assignment or project assigned by the reporting manager
  
  

Requirements

Job Requirements:

• At least GCE O Level / Diploma in Retail Management or related discipline
• At least3 years travel retail orretailcashier supervisoryexperience
• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment
• The ability to work rotating shifts duties in Changi Airport environment
• Must be 21 years of age or above due to Custom's controlled categories under Liquor and Tobacco licensing requirements