Cashier

Sephora Singapore Pte Ltd; Singapore; On-site; SGD 23,000 - 36,000; Full time

Job summary

Sephora Singapore Pte Ltd is seeking a Beauty Advisor to deliver outstanding customer service at the point of sale. You will greet customers, process transactions, and provide product guidance in a fast-paced environment.

The role involves stock support, loyalty program assistance, and ensuring checkout area cleanliness and accuracy. Weekend and holiday availability is expected.

Qualifications

• Customer service and communication skills are essential.
• Ability to multitask and handle cash accurately.
• Experience with POS systems is a plus.
• Attention to detail and honest work ethic.

Responsibilities

• Greet customers and provide a welcoming experience
• Process sales transactions, including cash, credit, debit, and mobile payments
• Scan and bag items efficiently and carefully
• Maintain an accurate cash drawer and reconcile receipts at the end of the shift
• Assist customers with inquiries, returns, and exchanges
• Keep the checkout area clean and organized
• Follow company policies regarding pricing, discounts, and promotions
• Monitor and prevent theft or fraudulent activities
• Promote Sephora's loyalty program and assist with rewards
• Assist with stock and store operations as needed

Skills

Customer service

Communication

Multitasking

Numerical skills

Cash handling

Attention to detail

Flexibility

Integrity

Retail basics

Tools

POS systems

Job description

Sephora, a division of LVMH - Moët Hennessy Louis Vuitton, is a global luxury leader and high growth innovative Omni-beauty retailer, constantly pushing the boundaries to beautify people's lives and creating the world's most loved beauty community. Today, we run Omni channel retail businesses across 9 markets in SEA, with 11 stores situated in Singapore.

JOIN THE #SEPHORATRIBE. Sephora is not only about trends, we are, more importantly, about inspiring a beauty community. If this sounds like you, join us as a Beauty Advisor and come Sephorize the world with us!

You will shine here if you enjoy...

PRIMARY OBJECTIVES

Provide excellent customer service, handle transactions accurately, and maintain a clean and organized checkout area.

Key Responsibilities:

• Greet customers and provide a welcoming experience

• Process sales transactions, including cash, credit, debit, and mobile payments

• Scan and bag items efficiently and carefully

• Maintain an accurate cash drawer and reconcile receipts at the end of the shift

• Assist customers with inquiries, returns, and exchanges

• Keep the checkout area clean and organized

• Follow company policies regarding pricing, discounts, and promotions

• Monitor and prevent theft or fraudulent activities

• Promote and explain Sephora's loyalty program, helping customers maximize their benefits

• Managing Mall rewards Points accumulation & redemption

• Assist on Tax refund for Tourist

• Support store operations by stocking shelves, organizing products, and assisting team members as needed

Requirements & Skills:

• Previous cashier or retail experience is a plus but not required

• Strong numerical and multitasking skills

• Excellent customer service and communication abilities

• Ability to work in a fast-paced environment and stand for extended periods

• Basic knowledge of POS systems and cash handling

• Attention to detail and problem-solving skills

• Flexibility to work weekends, evenings, and holidays

• Integrity and honesty

• Passionate/ drive / commitment

• Implement and follow through actions from Weekly Action Box assigned by the Store Management Team

• Ensure store compliance with Sephora audit processes and requirements Any other duties which may assign to you from time to time.