Cashier

COACH SINGAPORE PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A luxury brand seeks a Cashier for its Singapore location, responsible for managing transactions and providing exceptional customer service. The ideal candidate will possess strong communication skills and a keen attention to detail in a fast-paced retail environment. This opportunity is perfect for those who thrive on delivering quality service and maintaining operational standards.

Qualifications

• Strong cashier experience with ownership and self-integrity.
• Willingness to work in a fast-paced environment.
• Customer-oriented with a positive attitude.

Responsibilities

• Manage all aspects of the point-of-sale experience.
• Handle returns, exchanges, and gift card transactions.
• Perform daily cash register reconciliation.

Skills

Attention to detail

Communication

Interpersonal skills

Customer service

Job description

Coach was founded in 1941 as a family-run workshop, and today is a leading New York design house of modern luxury accessories and lifestyle collections. We attribute the prominence of the Coach brand to the unique combination of our original American attitude and design, our heritage of fine leather goods and custom fabrics, our superior product quality, and our commitment to the customer experience.

At Coach, we bring together strong, collaborative people in a culture of mutual respect, support, accountability, and passion for the brand and product. Our goal is to offer an inspirational and modern workplace that allows for exceptional talent to thrive.

Primary Purpose:

You will manage all aspects of the point-of-sale experience—from welcoming customers and processing payments to handling returns, reconciling cash drawers, and maintaining compliance with operational standards. Your role is critical in safeguarding revenue, upholding brand standards, and delivering a seamless checkout experience that reflects our commitment to excellence.

The successful individual will leverage their proficiency to...

• Handle general cashiering duties, such as transactions, opening and settlement

• Manage in store petty cash

• Accurately process cash, credit card, and digital payments using the POS system.

• Handle returns, exchanges, and gift card transactions in line with company policies.

• Input customers data into customer registration card and update CS2000

• Be knowledgeable of promotion mechanics and upsell at point of transaction

• Ensure right discount/promo code is updated & new log in CS2000

• Uphold loss prevention and security procedures at the register.

• Perform daily cash register reconciliation and ensure accurate settlement of all transactions.

• Maintain cleanliness and organization of the cashier area and front-of-store.

• Assist in handling customers enquires

The accomplished individual will possess...

• Strong cashier experience with a high sense of ownership and self-integrity

• Strong attention to detail and accuracy in handling transactions.

• Excellent communication and interpersonal skills.

• Independent, detailed and willing to work in a fast-paced environment

• Customer orientated with good service flair, positive and eager to learn attitude

• Able to work retail operating hours including weekends and public holidays

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, gender, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach atwww.coach.com.