Cashier

Key Responsibilities:

• Greet customers and provide a welcoming experience.
• Process sales transactions, including cash, credit, debit, and mobile payments.
• Scan and bag items efficiently and carefully.
• Maintain an accurate cash drawer and reconcile receipts at the end of the shift.
• Assist customers with inquiries, returns, and exchanges.
• Keep the checkout area clean and organized.
• Follow company policies regarding pricing, discounts, and promotions.
• Monitor and prevent theft or fraudulent activities.
• Promote and explain Sephora’s loyalty program, helping customers maximize their benefits.
• Manage Mall rewards Points accumulation & redemption.
• Assist on Tax refund for tourists.
• Support store operations by stocking shelves, organizing products, and assisting team members as needed.

Requirements & Skills:

• Previous cashier or retail experience is a plus but not required.
• Strong numerical and multitasking skills.
• Excellent customer service and communication abilities.
• Ability to work in a fast-paced environment and stand for extended periods.
• Basic knowledge of POS systems and cash handling.
• Attention to detail and problem-solving skills.
• Flexibility to work weekends, evenings, and holidays.
• Integrity and honesty.
• Passion, drive, and commitment.

Others:

• Implement and follow through actions from Weekly Action Box assigned by the Store Management Team.
• Ensure store compliance with Sephora audit processes and requirements.