Cashier

Shilla Travel Retail Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

An established industry player is looking for enthusiastic Cashiers to join their dynamic team in Singapore. This role offers a fantastic opportunity to be part of a rapidly expanding company, where you'll provide top-notch customer service, handle transactions with precision, and maintain a welcoming store environment. If you have a passion for retail and enjoy working in a fast-paced setting, this position is perfect for you. Join a team that values professionalism and customer satisfaction while enjoying excellent training and career progression opportunities. Your journey in the retail world starts here!

Qualifications

• Minimum 1 year of cashiering experience in a retail environment.
• Conversant in English; additional languages are advantageous.

Responsibilities

• Complete customer transactions professionally and accurately.
• Maintain a safe and clean store environment.

Skills

Customer Service

Cash Handling

Communication Skills

Teamwork

Problem Solving

Education

High School Diploma

Job description

To support Shilla’s rapid expansion in Singapore, we are recruiting for Cashiers to join our growing family.

We provide excellent training and career progression opportunities.

Cashiering

• Complete customer transactions in a professional, timely manner and with highest level of respect
• Ensure accuracy in the collection of monies in different currencies or mode of payment such as vouchers, cash/credit card transaction, Samsung Pay, staff purchase etc.
• Ensure adherence to the airport Liquids Aerosols Gels (LAG) regulations
• Reduce the customer’s waiting time to a minimum
• Advise customers on GST and refund/exchange policy
• Conduct daily cash balancing and cash drops
• Update conversion rates as and when necessary
• Achieve the turnaround time for cashiering with high productivity level

Customer Service

• Being a true Shilla ambassador and is customer-focused. Has a positive service attitude and provides a unique customer experience
• Ensure that Shilla’s service step is used in every customer interaction
• Respond to customer queries and complaints in a polite and courteous manner
• Maintain a well-groomed appearance and project the right professional image at all times

Store Maintenance

• Maintain a safe and clean store environment and implement daily housekeeping duties, abide by all operational procedures
• Maintain stock levels of all inventory related to cashiering such as STEB Bag, invoices, audit, and receipt rolls

Teamwork

• Collaborate with co-workers to accomplish sales and service goals
• Provide manager with customers’ feedback regularly

Requirements

• Minimum 1 year of cashiering experience in retail/hypermart environment
• Conversant in English is a must. One other language speaking would be advantageous
• Great passion for Perfumes & Cosmetics and work towards achieving sales goals
• Good communication and interpersonal skills
• Strong customer service mentality, proactive and willing to learn attitude
• Dependable and a good team player
• Able to perform retail operational hours which include weekends and public holidays
• Bilingual with the ability to speak a third language is an added advantage
• Must be comfortable working in Changi Airport

(Only short-listed candidates will be notified)

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