CASE MANAGEMENT ASSISTANT

Singapore Anglican Community Services; Singapore, Serangoon Garden Circus; On-site; SGD 25,000 - 35,000; Full time

Job summary

A leading organization is seeking to fill a role that provides essential case management support to rehabilitation counsellors, assisting members through their psychiatric recovery process. This position involves coordinating financial assistance, conducting home visits, and liaising with external agencies to enhance members' reintegration into the community, requiring knowledge of social services and government protocols.

Qualifications

• Familiarity with HDB, CPF and MOH protocols.
• Experience in Medifund applications and means testing.

Responsibilities

• Provide case management support for members.
• Coordinate Medifund applications and attend related meetings.
• Maintain documentation for services provided.

Skills

Knowledge of social services

Case management

Client liaison

Job description

Job Summary

To provide support to rehabilitation counsellors in case management services for members undergoing psychiatric rehabilitation for recovery and re-integration into the community, and to provide support to members in their recovery.

Principal Accountabilities

1. Provide case management support for residential / day members.

2. Co-ordinate Medifund applications for clients and attend Medifund Meetings.

3. Handle the Household Means Testing (HHMT) and Financial Assistance Declarations (FADF) of members, applying for new applications and renewals.

4. Liaise with external agencies for referrals made by the Centre for

members and accompany them for the purpose made in the

referrals if necessary.

5. Assist in the application of the Home Setup fund and purchase of items for

residential and members.

6. Attend case review meetings, case conference/consultation when required.

7. Maintain proper documentations and records for services provided to members.

8 Assist Counsellors to follow up outstanding fees owed by members.

9. Go for home visitations with counsellors when required.

10. Assist in other duties and functions assigned by the Clinical Manager or

Director.

Special Aptitude & Knowledge

Knowledge of social services and various government agencies such as HDB, CPF etc and MOH means testing protocol and Medifund applications.

Location

20 Buangkok View Blk 4, Singapore 534194