Cargo Sales Manager

AVIAREPS PTE. LTD.; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

AVIAREPS PTE. LTD. is seeking a Cargo Country Sales Manager to lead its Cargo Team in Malaysia. This role involves driving sales efforts for contracted airlines to enhance cargo tonnage and revenues, and requires excellent communication and team management skills. Ideal candidates will have experience in Air Cargo or Logistics and be capable of addressing the complexities of a high-pressure work environment.

Benefits

Competitive salary based on experience

Multi-cultural working environment

Qualifications

• Experience selling Air Cargo or Logistics solutions desired.
• Manage conflicting demands in a high-pressure environment.
• Experience managing a diverse, multi-disciplinary team.

Responsibilities

• Lead and manage the Cargo Team in Malaysia.
• Lead business development and sales efforts.
• Maintain effective internal and external communication.

Skills

Excellent spoken and written English

Fluent in Malay

Fluent in Mandarin

Good analytical skills

Proven effective communication skills

Team management

Customer relationship building

Tools

MS Office

Job description

AVIAREPS Group is the world’s leading airline, cargo and tourism management company with 76 offices in 71 countries. Our Cargo division works with passenger and cargo airlines across the globe to deliver exceptional revenue and tonnage performance. We are always looking for great talent to join our team and currently are looking for a Cargo Country Sales Manager.

Your Responsibilities

• Lead and manage the Cargo Team in Malaysia for AVIAREPS’ client/clients.
• Lead business development and sales efforts on behalf of contracted airlines to gain incremental air cargo tonnage and revenues, delivering to agreed budgets and financial plans.
• Lead a small team of call centre agents responsible for reservations and customer services for the assigned airline portfolio.
• Be a leader in knowledge of specialised product segments such as Pharmaceutical, Outsize, Express, Dangerous Goods, or Live Animals, in compliance with IATA standards.
• Plan and deliver sales calls to high standards, including agendas and objectives.
• Lead the commercial strategy for the assigned country, maximising sales for current airline customers and building the contracted airline portfolio for cargo.
• Utilise all available data to drive strategic decision-making and incremental sales.
• Maintain effective internal and external communication with peers and management.
• Complete weekly/monthly reports as per management processes and contribute proactively to team meetings.

Your Qualifications and Experiences

• Excellent spoken and written English.
• Fluent in Malay and Mandarin.
• Full Driving Licence.
• Desired: Experience selling Air Cargo or Logistics solutions to customers.
• Desired: Experience managing a team in air cargo or logistics.
• Experience managing conflicting demands in a high-pressure environment.
• Experience managing a diverse, multi-disciplinary team across different geographical locations.
• Proven effective communication skills in a commercial setting.
• Experience building and developing strong customer relationships.
• Proficient in MS Office (Word, Excel, Outlook).
• Good analytical skills to manipulate, analyse, and interpret financial and business data.
• Flexible and willing to travel.

What we Offer:

• Competitive salary based on experience.
• Multi-cultural working environment.