Care Coordinator (5 days office hours/ Up to $3000)

Recruit Express Pte Ltd.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

An established industry player is seeking a Care Coordinator to enhance service delivery and client satisfaction. This role involves working closely with internal stakeholders, managing inquiries, and coordinating services to meet customer needs. You will conduct home visits, counsel caregivers, and collaborate with health partners to recommend suitable care programs. If you are passionate about healthcare and eager to contribute to service improvement initiatives, this position offers a rewarding opportunity to make a meaningful impact in the community.

Qualifications

• Diploma or Advanced Diploma in healthcare-related disciplines is required.
• Strong customer service and care coordination skills are essential.

Responsibilities

• Manage inquiries and coordinate requested services for clients.
• Conduct home visits and follow-ups to engage with clients.
• Collaborate with partners to recommend care programs.

Skills

Customer Service

Care Coordination

Communication Skills

Assessment Skills

Education

Diploma in Healthcare

Advanced Diploma in Healthcare

Job description

Care Coordinator (5 days office hours/ Up to $3000)

Job scope:

1. Work closely with internal stakeholders to ensure the smooth delivery of services
2. Manage inquiries on services and coordinate requested services
3. Assess customer needs using screening tools and recommend suitable service packages
4. Collaborate with divisions and external partners on service referrals, submit referral forms, and ensure follow-up on action points
5. Conduct regular home visits and telephone follow-ups to engage with clients
6. Collaborate with social and health partners to recommend appropriate care programs
7. Counsel and educate caregivers on providing effective care, support, and available financial assistance
8. Work closely with the Operations and Nurse Manager on client discharge from services
9. Participate in regular program development and evaluation to improve service offerings
10. Lead or participate in initiatives aimed at driving revenue growth and increasing service utilisation

Location: Singapore | Posted: Apr 28, 2025

Job requirement:

• Diploma or Advanced Diploma in healthcare-related disciplines

All interested candidates are invited to email your resume in MS Word format to:

[e-mail]

Please include your full work experience, education background, notice period, expected salary.

Contact: Nerissa Goh Jia Ying (R21103899)

Recruit Express Pte Ltd

Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview.