Care Coordinator

People Profilers; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading company in Singapore seeks a Care Coordinator to support the clinical team in various administrative and case management tasks. The role involves advising clients on financial schemes, managing client onboarding, and ensuring a seamless client experience. Ideal candidates should possess at least a Diploma, preferably in healthcare, and exhibit strong interpersonal and communication skills.

Qualifications

• Minimum Diploma in any discipline, preferably in healthcare or related discipline.
• Team player with good interpersonal and communication skills.

Responsibilities

• Support clinical team in advising clients on financial scheme applications.
• Manage onboarding process for new clients and assist in assessments.
• Conduct joint home visits with multidisciplinary team as needed.

Skills

Interpersonal skills

Communication skills

Education

Diploma in any discipline

Job description

The Coordinator is responsible for providing support to the clinical team in the assessment, case work, programmes and supporting the clients and their families to resolve personal, social, emotional, and financial issues.

He/ She will provide service coordination management, administrative support, and operations improvement. Care Coordinator will need to work collaboratively with colleagues from other departments to ensure a seamless client experience for our service users.

Job Responsibilities

• Support clinical team in advising clients on financial scheme applications
• Ensure timely update of renewal of means testing and financial assistance
• Support the clinical team in administrative processes in the delivery of services to clients and caregivers
• Manage onboarding process for new clients, assist in initial assessment appointment scheduling/ rescheduling, subsidies application, and address client inquiries for rehabilitation
• Assist in initial assessment of client/caregiver needs with basic case management under the direction of a case manager/ social worker
• Ensure client and caregivers ability to cope by helping to streamline and coordinate the range of community services available
• Assist client/caregiver with appropriate information and referral assistance
• Conduct joint home visits with a case manager/ social worker or the multidisciplinary team where necessary
• Participate in case discussion with the clinical team
• Consolidate, prepare, track relevant monthly reports and statistics

Job Requirements

• Minimum Diploma in any discipline, preferably in healthcare or related discipline
• Team player with good interpersonal and communication skills

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