Cards Operations Executive (Authoriser)

Maybank; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Cards Operations Executive to join their dynamic team. In this vital role, you will oversee authorization services, monitor fraud control, and provide exceptional customer service. Your analytical skills will be key in processing VISA files and ensuring the integrity of operations. This full-time position offers a chance to work in a fast-paced environment, where your contributions will directly impact the efficiency and effectiveness of banking services. If you are a proactive individual with a commitment to excellence, this opportunity is perfect for you.

Qualifications

• Degree or Diploma in a related field is preferred.
• Excellent analytical skills and a team player.

Responsibilities

• Handle authorization services and fraud control monitoring.
• Process VISA files and monitor critical services.

Skills

Credit-Cards

Authorization

Customer-Service

Fraud-Control

Analytical-Skills

Education

Degree or Diploma in Banking, Business, Finance

Job description

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Job Description

As a Cards Authoriser, you will perform the following responsibilities:

Job Responsibilities

• Handling authorization services (issuing and acquiring)
• Fraud control monitoring
• Freezing of accounts related to Police production orders
• Temporary credit increase requests (after office hours) and customer services hotline (midnight to 8:30 a.m. / 9:00 a.m.) for the Bank
• Processing of VISA incoming and outgoing files; self-service terminal monitoring
• Monitoring of critical services and assisting in post implementation verifications

Job Skills

• Credit-Cards
• Authorization
• Customer-Service
• Fraud-Control
• Analytical-Skills

Job Requirements

• Degree or Diploma in a related field preferably (Banking, Business, Finance and related fields)
• Able to work on a rotating shift basis
• Excellent analytical skills
• Team player with pleasant personality and good interpersonal/ communications skills
• Possess a strong sense of responsibility and commitment
• Willingness to learn on the job

Seniority level

Associate

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Banking