Car Sales Manager

Private Advertiser; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading automotive dealership in Singapore is looking for a Sales Manager to drive sales strategy and achieve targets. The ideal candidate will have at least 2 years of experience in automotive sales management, excellent leadership skills, and a strong customer-oriented approach. Responsibilities include setting sales targets, managing a sales team, and ensuring compliance with company processes. This role offers the opportunity to make a significant impact in a dynamic environment.

Qualifications

• At least 2 years of experience in a Sales Manager role within the automotive sector.
• Solid track record in automotive sales and leading sales teams.
• Proficiency in using CRM platforms and automotive sales tools.

Responsibilities

• Set and execute sales targets aligned with business goals.
• Provide direction and coaching to the sales team.
• Foster long-term relationships with high-value customers.
• Ensure compliance with company policies and process standards.

Skills

Commercial acumen

Team leadership

Customer orientation

CRM proficiency

Tools

Salesforce

Job description

Applicants from authorised dealers will be considered. Only Singaporeans may apply.

Key Responsibilities

1. Sales Strategy & Target Achievement

• Set and execute sales targets and departmental KPIs in alignment with business goals.

• Track and optimise core sales metrics such as retail volume, market share, incentives, and inventory turnover.

• Drive tactical sales initiatives including clearance events, quarterly push strategies, and seasonal campaigns.

• Oversee the proper use and cost control of demo vehicles, ensuring compliance with insurance and operational policies.

2. Market Analysis & Business Development

• Assess market dynamics and emerging trends to inform strategic sales planning.

• Strategically segment the market and allocate territories to optimise consultant effectiveness.

• Collaborate with the Marketing team to execute integrated campaigns, showroom activations, and promotional events.

• Align sales activities with overall corporate direction and brand positioning strategies.

3. Leadership & Team Management

• Provide direction, motivation, and performance coaching to the sales team to meet business targets.

• Manage the complete employee life cycle, including hiring, onboarding, training, performance management, and succession planning.

• Facilitate regular team meetings, 1:1s, and reviews to ensure performance accountability and alignment.

• Champion a customer-first culture and ensure the team consistently upholds brand values and service excellence.

4. Customer Relationship Management

• Serve as the escalation point for high-impact customer issues, ensuring swift and satisfactory resolutions.

• Cultivate long-term relationships with high-value customers and corporate clients.

• Oversee the full sales journey—from enquiry to vehicle handover—ensuring a seamless, high-touch customer experience.

• Enhance loyalty and retention through personalised follow-up and proactive service engagement.

5. Operational Excellence & Process Compliance

• Ensure strict compliance with company policies, legal regulations, and retail process standards.

• Review and validate sales contracts, pricing frameworks, and order documentation for accuracy.

• Manage vehicle stock efficiently, aligning inventory levels with forecasted demand and minimising aged stock.

• Foster cross-functional collaboration with departments such as Aftersale and Marketing.

Requirements

• Solid track record in automotive sales and leading sales teams, ideally gained within an authorised dealership setting.

• At least 2 years of proven success in a Sales Manager role within the automotive sector.

• Strong commercial acumen with the ability to interpret sales data, anticipate market trends, and drive strategic outcomes.

• Demonstrated capability in leading, coaching, and engaging teams to achieve high performance.

• Strong customer orientation with a passion for delivering premium service experiences.

• Proficient in using CRM platforms and automotive sales tools (e.g., Salesforce or equivalent).

• Well-versed in showroom operations, pricing frameworks, and effective stock control practices.

Key Competencies

Strategic Thinking
Demonstrates the ability to analyse complex market conditions, identify growth opportunities, and align sales strategies with business objectives to drive sustainable performance.

Leadership and Team Development
Inspires, motivates, and develops team members to achieve high performance through clear direction, continuous coaching, and structured development planning.

Sales Planning and Execution
Effectively formulates and implements sales plans, sets realistic targets, and drives execution through structured campaigns and proactive pipeline management.

Customer Relationship Management
Builds strong, long-term relationships with customers by delivering exceptional service, resolving issues effectively, and fostering customer loyalty.

Market and Competitor Awareness
Keeps abreast of market trends, competitor movements, and consumer behaviours to inform strategic decisions and maintain competitive advantage.

Communication and Influence
Communicates clearly and confidently across all levels, with the ability to influence internal stakeholders, customers, and partners to drive desired outcomes.

Operational and Process Compliance
Ensures adherence to internal policies, legal regulations, and standard operating procedures while promoting continuous improvement in retail and operational practices.