Car Detailer Groomer Technician

ComfortDelGro Engineering Pte Ltd; Singapore; On-site; SGD 27,000 - 40,000; Full time

Job summary

ComfortDelGro Engineering Pte Ltd is seeking a car groomer to handle both external and internal detailing. You will wash, polish, vacuum, and care for car interiors, dashboards and engine bays, while offering tailored advice to customers and maintaining high service standards.

Applicants should have a certificate in automotive technology, at least 2 years’ grooming experience, and a valid driving licence. The role emphasizes customer satisfaction and opportunities to upsell premium car washes.

Qualifications

• 2 years of grooming vehicles experience.
• Able to withstand physical demands of the job.
• Able to handle customers, preferably with service & hospitality background.
• Able to provide customized advice on services to beautify cars.
• Knowledgeable about car grooming products and able to adopt them.
• Possess a valid driving license.

Responsibilities

• Attend to all requests from customers for car grooming jobs (external and internal beautification).
• External grooming includes washing, polishing, waxing and sealant application on car surfaces.
• Internal grooming includes vacuuming, leather and upholstery care, oiling dashboards and engine bay washing.
• Make professional recommendations to customers on upkeep to pristine conditions.
• Promote customer relations and ensure satisfaction on all jobs or enquiries.
• Assist in service recovery in case of customer complaints.
• Maintain a warm and friendly relationship with customers.
• Uphold company customer service standards.
• Premium car washes are part of the groomer’s responsibilities.
• Upsell or recommend grooming to customers for premium car washes.

Skills

Grooming experience

Education

Certificate in Automotive Technology

Job description

Key Responsibilities:

1. Attend to all requests from customers for car grooming jobs. Car grooming includes external and internal beautification.

2. External grooming includes washing, polishing, waxing and the application of sealant on car surfaces for protection against environmental elements

3. Internal grooming includes vacuuming, leather and upholstery care, oiling of dashboards and washing of engine bay. Eliminating foul smells and insects within the cars are also part of the duties.

4. Make professional and appropriate recommendations to customers on upkeeping or maintaining their cars to pristine conditions

5. Promote customers’ relation and ensure customers’ satisfaction on all jobs or enquiries

6. When needed, assist in service recovery in the event of customer complaints

7. Maintain a warm and friendly relationship with customers

8. Uphold company customer service standards always

9. Premium car washes are part and parcel of the groomer’s responsibilities

10. Opportunity to upsell or recommend grooming to customers of premium car washes.

Requirements:

• Certificate in Automotive Technology or relevant field

• 2 years of working experience in grooming vehicles

• Able to withstand the physical demands of the job

• Able to handle customers and preferably with the service & hospitality industry

• Able to provide customized advice to customers on services needed to beautify his or her car

• Knowledgeable about car grooming products and services available in the industry and able to adopt them in CDGE.

• Possess a valid driving license