Captive Fronting & Multinational Solutions Leader - Asia

Chubb Insurance Hong Kong; Singapore; On-site; SGD 140,000 - 180,000; Full time

Job summary

Chubb Asia Pacific Pte. Ltd. seeks a Global Services & Captive Fronting Solutions Manager, Asia to lead multinational and captive fronting initiatives across the region, driving growth and delivering high-quality service.

The role requires 10+ years in underwriting, broking or multinational servicing, with proven leadership, stakeholder management and deep knowledge of multinational programmes and captive structures in a multi-country matrix.

Qualifications

• 10+ years in underwriting, broking, multinational servicing or related leadership.
• Proven ability to lead and influence a team and drive a strong customer service culture.
• Strong knowledge of multinational programmes, captive fronting and the broking environment.

Responsibilities

• Drive growth of the multinational and captive portfolio through client and broker engagement.
• Lead or support client and broker meetings, stewardship sessions and new business pitches.
• Promote Chubb’s multinational programme and captive fronting capabilities in the market.
• Identify and develop new business opportunities with underwriters and sales teams.
• Support profitable growth through cross-sell, renewal strategy andOpportunity conversion.
• Own service excellence across allocated accounts, including SLA management, query resolution and quality control.
• Ensure programmes are implemented and maintained to agreed service standards and corporate guidelines.
• Build and maintain strong relationships with clients, brokers, Chubb offices and other internal stakeholders.
• Support captive programme management, including RFPs, account servicing and alternative risk structures.
• Work with Legal, Compliance, Credit Management and other specialist teams on technical and operational matters.
• Act as a technical focal point for multinational programme matters and support compliance with internal and external requirements.
• Contribute to the development of underwriting processes, protocols and service propositions.
• Lead continuous improvement initiatives to enhance the customer journey, operating model and SOPs.
• Coach, develop and support team members to ensure strong performance and alignment to Chubb values.
• Undertake other duties, projects or functions as assigned by senior management.

Skills

Multinational programs

Captive solutions

Fronting structures

Leadership

Customer service culture

Stakeholder management

Underwriting

Team influence

Education

Bachelor's degree

Job description

Chubb Asia Pacific Pte. Ltd. seeks a Global Services & Captive Fronting Solutions Manager, Asia to lead multinational and captive fronting initiatives across the region, driving growth and delivering high-quality service.

The role requires 10+ years in underwriting, broking or multinational servicing, with proven leadership, stakeholder management and deep knowledge of multinational programmes and captive structures in a multi-country matrix.