Captain, Esora

The Lo & Behold Group; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading fine dining restaurant with one Michelin star is seeking a dedicated individual to enhance guest experiences through effective service and teamwork. The role involves various responsibilities from food preparation to maintaining communication between front-of-house and kitchen, underlined by a strong commitment to guest satisfaction. Ideal candidates will have a passion for hospitality, embody a thoughtful approach, and strive for excellence while cultivating a positive atmosphere.

Benefits

Medical and Insurance Coverage

Employee Dining Discounts

Celebrations for Key Milestones

Monthly Sales Incentive

Sabbaticals for Long-Service Individuals

Qualifications

• Ability to maintain communication between front house and kitchen.
• Experience in participating in daily operations of a restaurant.
• Customer-oriented approach.

Responsibilities

• Prepare restaurant for service and assist in kitchen.
• Ensure guest satisfaction and smooth service.
• Communicate effectively with staff.

Skills

Interpersonal Skills

Attention to Detail

Problem Solving

Job description

Esora is a one Michelin starred, Japanese Kappo fine dining restaurant, guided by an affinity with nature. Esora emphasises on meticulous attention to detail, delivering meaningful interactions to our guests.

Esora is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Maintaining good lines of communication between the front of house and the kitchen

• Assisting in setting up the kitchen passes, starter, main course and pastry – as instructed by chef

• Preparation of the restaurant for service

• Participating in the daily service operations of the restaurant and understand how the role ensures the smooth running of the restaurant

• Helping guests and staff members whenever possible and required

We love people who:

• Go above and beyond to make someone else's day

• Are thoughtful and kind, while upholding high standards

• Own outcomes and drive solutions

• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms