Captain

DOCSG PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A local food and beverage outlet in Singapore is seeking an Operations Manager. You will oversee daily operations, ensure customer satisfaction, and manage inventory levels effectively, all while adhering to health and safety regulations. This position offers competitive salary and benefits, along with career advancement opportunities in a dynamic work environment.

Benefits

Competitive salary and benefits package

Opportunities for career advancement

Staff discounts on meals

Qualifications

• Experience in overseeing operations within a food and beverage outlet.
• Proven ability to manage customer satisfaction and handle complaints.
• Strong understanding of inventory control and food costing.

Responsibilities

• Oversee day-to-day operations of the outlet to ensure efficiency.
• Monitor service standards and address customer feedback.
• Ensure compliance with health and safety regulations.

Skills

Customer service

Inventory management

Problem-solving

Operational management

Job description

Overview

Location(s): CBD

Working Days: 6 days/week

Working Hours: 11am to 11pm (2 hrs break)

Responsibilities

• Oversee day-to-day operations of the outlet, ensuring that everything runs smoothly and efficiently.
• Ensure high levels of customer satisfaction by monitoring service standards and addressing customer feedback.
• Handle customer complaints and inquiries professionally, resolving issues quickly and efficiently.
• Manage inventory levels, ensuring that the outlet is well-stocked without over-ordering.
• Monitor and control wastage and food costs to maintain profitability.
• Ensure that the outlet complies with all health and safety regulations, including food hygiene, sanitation, and employee safety protocols.
• Ability to think on your feet and resolve problems quickly, whether related to staff, customers, or operational issues.

We Offer

• Competitive salary and benefits package.
• Opportunities for career advancement and skill development.
• A dynamic and supportive work environment.
• Staff discounts on meals.

How to Apply

Sent your resume and a cover letter via this platform