Campaign Success Manager

Borr Drilling; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading media company seeks a Campaign Success Manager to oversee project delivery and client satisfaction. The role requires strong project management capabilities and the ability to manage various stakeholders within a dynamic environment. Candidates should possess a degree in relevant fields and have substantial experience in the media industry.

Qualifications

• 5+ years of experience in project management.
• Experience in media-related industry preferred.
• Proven ability to manage dynamic projects and stakeholders.

Responsibilities

• Ensure timely delivery of all campaigns.
• Maintain client satisfaction and project troubleshooting.
• Collaborate with production units for content execution.

Skills

Project Management

Stakeholder Management

Communication Skills

Client Satisfaction

Education

Degree in Marketing, Communications, Business, or Media

Job description

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

DESIGNATION : Campaign Success Manager

RESPONSIBILITIES

Purpose of this role

• Ensure the smooth and timely delivery of all campaigns
• Direct and manage project stakeholders from Commercial group - Creative Lab including Brand Studios, Events, Ad ops, Social Hub, Content Group, News and Current Affairs group, Digital Group, Talent Hub (TCA/Bloomrs), Legal, Finance amongst others to drive the timely and smooth delivery of the campaigns
• Troubleshoot the solution delivery process to ensure best client satisfaction
• Provide clients with single-point-of-contact for post sales campaign execution and conflict resolution

Responsibilities:

• Smooth project delivery
  • Take over from Pre Sales team once the contract is signed off and develop an intimate understanding of key stakeholder units and the process to manage the campaign deliveries with success
  • Ensure dynamic process troubleshooting to flag/remove any internal/external obstacles
  • Ensure all stakeholders are kept abreast of progress and development of the programme in a timely and effective manner

• Maintain client satisfaction
• • Ensure high client satisfaction with process flow, communication exchange, resolution of issues and quality of deliverables
  • Ensure client stakeholders are kept abreast of progress and development of the programme in a timely and effective manner

• Ensure content execution, ad bookings, billing status are all in order
  • Ensure close collaboration with all production units (Creative Lab, Content Group, News and Current Affairs, Events, Talent Hub,Ad Ops etc) to produce the content, ensure ads are booked in, billing and payments are in order. Ensure P&L approved is kept to and close the job
  • Organise post campaign reports, post campaign presentation to clients for transmedia projects and work with Pre Sales and Data insights team on the preparation of these reports before presenting to clients
  
  

QUALIFICATIONS

• A relevant degree in Marketing, Communications, Business, or Media
• At least 5 years of experience in project management
• Relevant experience in a media-related industry is preferred
• Proven ability to lead and execute project management, as well as managing multiple internal & external stakeholders in dynamic environment to meet business objectives
• Strong interpersonal, verbal and written communication skills, with proven track record to work across different teams such as sales, commercial planning, entertainment / News platforms, Finance and Legal
• Reporting into Lead, Campaign Success Team