Call Officer [Bukit Merah | Outbound Call | Customer service | No Weekend Work] – SM09

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading HR advisory company is seeking an Outbound Call Agent (Call Centre) to manage calls related to hospital bills. The role involves handling inquiries, payment follow-ups, and providing billing information to patients. Ideal candidates should have relevant experience and proficiency in Microsoft Office, equipped with a higher secondary education or equivalent qualifications. This is a full-time position with a monthly salary ranging from SGD 2,000 to SGD 2,800.

Qualifications

• Relevant experiences in a call centre environment.
• Good communication and customer service skills.

Responsibilities

• Handle inbound and outbound calls regarding hospital bill payments.
• Provide billing information and manage patient inquiries.
• Perform receivables management and general customer service tasks.

Skills

Proficient in Microsoft Office

Education

Higher secondary / Pre-U / A level / College, Professional Certificate or equivalent

Job description

Outbound Call Agent (Call Centre)

Salary: $ 2000 - $ 2800
Working Hours: Monday - Friday (9am - 6pm)
Location: Bukit Merah

Responsibilities:

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts

Requirements:

• Relevant experiences
• Proficient in Microsoft Office applications (MS Word & Excel)
• Candidate must possess at least Higher secondary / Pre-U /A level / College, Professional Certificate or equivalent

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279