Call Centre Service Advisor |Up to $2800+ AWS | 5.25 Days | Macpherson - JY

GRIFFIN HR CONSULTANCY PTE. LTD.; Singapore; On-site; SGD 19,000 - 31,000; Full time

Benefits offered by this job

AWS

OT payable

Job summary

GRIFFIN HR CONSULTANCY PTE. LTD. is seeking a customer service oriented professional to handle inbound and outbound calls, schedule servicing/repair appointments, and follow up on recalls and service campaigns. You will perform admin duties and maintain accurate records as part of daily operations.

Experience in customer service or call centers is advantageous; a friendly, professional telephone demeanor and clear communication are essential for success in this role.

Qualifications

• Experience in customer service or call center beneficial.
• Strong communication and problem-solving abilities.
• Polite and professional phone manner.

Responsibilities

• Handle inbound and outbound customer calls, delivering accurate information and resolving inquiries.
• Schedule servicing and repair appointments to boost convenience and efficiency.
• Follow-up calls with customers about recalls and service campaigns.
• Perform general administrative duties and maintain accurate records.

Skills

Customer service

Education

GCE O-Level

Job description

Salary: Up to $2,800

Lucrative Bonus includes :

• AWS
• OT payable

Location: Macpherson
Working Days: 5.25 days (Mon- to Fri 8am – 5.30pm, Alt Sat 8am – 12.30pm)

Key Duties:

• Handle inbound and outbound customer calls, delivering accurate information and ensuring prompt resolution of inquiries.
• Schedule servicing and repair appointments, optimizing customer convenience and company efficiency.
• Follow‑up calls with customers related to recalls and service campaigns
• Perform general administrative duties, maintaining accurate records and supporting daily operations.

Key Requirements:

• Min GCE ‘O’ Level
• Prior experience in customer service or call center environment is highly advantageous