Call Centre Language Translator (WFH - Night Shift) | 3 Months Renewable

PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd); Singapore; Remote; SGD 20,000 - 60,000; Full time

Job summary

A leading company in Singapore is seeking a work-from-home Language Interpreter. You will provide audio interpreting across various sectors including healthcare and emergency services. Candidates should possess excellent listening skills and a commitment to accuracy, ready to take on challenging calls.

Benefits

Annual Leave

Medical Leave

Training Allowance

Qualifications

• Own a personal laptop/PC and mobile phone.
• Required access to high-speed home WIFI.
• Attend 3 weeks of compulsory online training.

Responsibilities

• Remain neutral and calm during interpreting sessions.
• Ensure accuracy through excellent listening and note-taking skills.
• Render correct concepts according to interpretation protocol.

Skills

Listening

Attention to detail

Cultural understanding

Tools

Laptop/PC

Webcam

Mobile phone

Job description

Job Details:-

• Salary rate : $19/hour

• Training Allowance: $14/hour (3 weeks online training)

• Must attend 3 weeks Online Training (attendance 100% compulsory & pass training assessment)

• Permanent Night Shift (Work from home)

• 100% remote work within the Singapore region ONLY

• Contract: 3 months (renewable based on performance)

• Working hours: 8 hours per night, scheduled between 9pm to 9am, 5 days across from Monday to Sunday

• Entitled to 2 days off in a week which will be rotating any day

• Entitle to Annual Leave , medical leave, etc after 3 months

Job Summary:

A work from home Language Interpreter works from his/her home office. It is essential to ensure a quiet and secure environment. The calls may involve simple or complex, non-technical or technical subjects in healthcare, government, insurance, finance, utilities, travel and hospitality, 911 emergency services, law enforcement and general businesses.

Responsibilities:

• Remain neutral and calm during audio interpreting sessions in the event that one of the primary speakers is incoherent or upset, especially in emergency situations such as 911 calls, end of life conversations, pregnancy termination, vaccinations, and matters concerning sexual orientation.

• Exhibit excellent listening, retention, and note-taking skills to ensure a high level of accuracy in interpretations.

• Provide strict renditions of the messages including every detail of the conversation and is prepared for challenging calls at any time.

• Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions.

• Speak clearly in both languages using proper pronunciation, enunciation and polite expressions.

• Able to explain certain cultural concepts to avoid miscommunication with the permission or at request of the client.

Requirements:

• Requirement of a personal laptop or PC with a webcam (only necessary during the 3-week training session, trainer will give live training)

• Access to high-speed home WIFI internet connection (usage of hotspot, mobile data, or public WiFi is strictly prohibited)

• Ownership of a mobile phone or spare device

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

Contact number: 9129 5112

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [e-mail]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • UEN No. 200007268E• EA License No. 01C4394• Reg. • R25127720 • Kenneth Isaac Peter

GOREF:4843