Call Centre Interpreter (WFH - Night Shift) | 3 Months Renewable | $19/hr

PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd); Singapore; Remote; Full time

Job summary

A leading company is seeking a work-from-home Language Interpreter to provide accurate audio interpretation across various sectors including healthcare and emergency services. The role requires excellent communication skills, strict adherence to interpretation protocols, and a personal commitment to neutrality during challenging calls. Ideal candidates will exhibit proficiency in both required languages and possess a reliable laptop and internet connection.

Benefits

Annual Leave

Medical Leave

Qualifications

• Must provide own laptop or PC with a webcam during training.
• Access to high-speed home Wi-Fi is necessary.
• Ownership of a mobile phone or spare device required.

Responsibilities

• Remain neutral and calm during audio interpreting sessions.
• Exhibit excellent listening and note-taking skills.
• Render correct concepts according to interpretation protocols.
• Explain cultural concepts to avoid miscommunication.

Skills

Excellent listening

Retention skills

Note-taking skills

Clear communication

Job description

Job Details:-

• Salary rate : $19/hour

• Training Allowance: $14/hour (3 weeks online training)

• Must attend 3 weeks Online Training (attendance 100% compulsory & pass training assessment)

• Permanent Night Shift (Work from home)

• 100% remote work within the Singapore region ONLY

• Contract: 3 months (renewable based on performance)

• Working hours: 8 hours per night, scheduled between 9pm to 9am, 5 days across from Monday to Sunday

• Entitled to 2 days off in a week which will be rotating any day

• Entitle to Annual Leave , medical leave, etc after 3 months

Job Summary:

A work from home Language Interpreter works from his/her home office. It is essential to ensure a quiet and secure environment. The calls may involve simple or complex, non-technical or technical subjects in healthcare, government, insurance, finance, utilities, travel and hospitality, 911 emergency services, law enforcement and general businesses.

Responsibilities:

• Remain neutral and calm during audio interpreting sessions in the event that one of the primary speakers is incoherent or upset, especially in emergency situations such as 911 calls, end of life conversations, pregnancy termination, vaccinations, and matters concerning sexual orientation.

• Exhibit excellent listening, retention, and note-taking skills to ensure a high level of accuracy in interpretations.

• Provide strict renditions of the messages including every detail of the conversation and is prepared for challenging calls at any time.

• Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions.

• Speak clearly in both languages using proper pronunciation, enunciation and polite expressions.

• Able to explain certain cultural concepts to avoid miscommunication with the permission or at request of the client.

Requirements:

• Requirement of a personal laptop or PC with a webcam (only necessary during the 3-week training session, trainer will give live training)

• Access to high-speed home WIFI internet connection (usage of hotspot, mobile data, or public WiFi is strictly prohibited)

• Ownership of a mobile phone or spare device

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

Contact number: 9129 5112

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd • UEN No. 200007268E• EA License No. 01C4394• Reg. • R25127720 • Kenneth Isaac Peter

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