Call Centre Executive (Town/Call center exp only)-Up to $3,700/5 days/OFF ON PH

Recruit Now Singapore Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in Singapore is looking for a Customer Service Representative to handle phone calls and emails, resolve customer inquiries, and maintain communication records. Candidates should ideally have an N/O level education and experience in a call center setting is a plus. If you are passionate about providing exceptional customer service, we encourage you to apply.

Qualifications

• Minimum N/O level required.
• Call center experience is a plus.

Responsibilities

• Handle customer phone calls and emails promptly and accurately.
• Resolve customer issues and maintain communication records.
• Collaborate with team members for excellent customer service.

Skills

Customer service

Communication

Education

Minimum N/O level

Job description

Responsibilities:

• Handle incoming phone calls and emails, ensuring prompt and accurate responses to customer inquiries.

• Resolve customer issues efficiently, escalating complex cases as needed.

• Maintain detailed records of all customer communications and transactions.

• Collaborate with team members to ensure excellent customer service and meet departmental goals.

Requirements:

• Minimum N/O level

• Call center experience will be a plus

Applicants who possess relevant experience for the above responsibilities are most welcome to apply.

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested applicants, please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

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Please be notified that only shortlisted candidates will be notified.

Chua Hui Min Melissa | EA Reg No:R2197289

Recruit Now Singapore Pte Ltd | EA License No:21C0845