Call Centre Assistant

Working Hours: Mondays to Fridays: 0800hrs to 1730hrs. Saturday (Alternate): 0800hrs to 1200hrs

Job Descriptions:

• Handle phone calls from customers
• Make appointments for customers for servicing or repair
• Assist service advisors with call center matters
• Perform active calling to customers to remind them of service due dates and propose scheduled appointments
• Responsible for replying to any incoming emails for servicing appointments
• Perform follow-up calls on any related recall or service campaigns
• Any other duties that may be assigned from time to time

Requirements:

• Experience in customer service
• Customer-oriented with a high level of service attitude
• Hardworking, outgoing, and enthusiastic
• Must be comfortable with overtime work

Please submit your updated resume in Word format by using the Apply Now button. We regret that only shortlisted candidates will be notified.