Call Centre Agent (Inbound Calls) | 1 Year Renewable Contract | $2,600 | Central

RecruitFirst Pte. Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment agency in Singapore is hiring a Call Centre Agent (Inbound Calls) to identify customer needs and provide solutions. The role offers a salary of up to $2,600 plus KPI incentives, with a 1-year renewable contract. Weekdays and alternate Saturday shifts are required. Candidates should possess crisis management skills and self-motivation. Only shortlisted applicants will be notified.

Qualifications

• Ability to recognize crisis calls and react calmly.
• Motivated and able to work without supervision.

Responsibilities

• Actively listen to customers to identify their needs.
• List pain points and recommend changes.
• Provide advisories for different scenarios.

Skills

Crisis management

Self-motivation

Job description

Call Centre Agent (Inbound Calls)

Location (Nearest MRT): Ang Mo Kio

Salary: Up to $2,600 + KPI Incentives

Duration of Work: 1 Year Contract (Renewable / Convertible)

Work Days & Hours: Mon to Fri, Office Hours + Alt Sat Half Day

Responsibilities:

• Actively listen to customers to identify their needs and proffer recommendations/solutions suitable in meeting such needs.
• List the pain points and make recommendation for changes/improvements.
• Provide advisories according to the different types of scenarios.

Requirements:

• Ability to recognise crisis call and react immediately in a calmly manner
• Motivated with the ability to work without supervision

Interested applicants, please Apply Now.

Kindly understand that only shortlisted candidates will be notified.

Fiona Leow (R21100211)

Senior Consultant

RecruitFirst Pte Ltd (E.A. 13C6342)