Call Center Executive (Healthcare)

Borr Drilling; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in the call centre industry is seeking candidates for a role involving client assistance and administrative tasks. Applicants should possess at least a GCE 'N' level and have at least 1 year of relevant experience. The role requires managing calls and working in a 24/7 environment with rotating shifts.

Qualifications

• Minimum GCE 'N' Level is required.
• At least 1 year of experience in call centre or related fields preferred.
• Ability to work 12-hour rotating shifts.

Responsibilities

• Manage inbound and outbound calls, addressing client needs.
• Conduct administrative tasks ensuring follow-through on client needs.
• Escalate cases to senior colleagues as necessary.

Skills

Client assistance

Communication

Multilingual proficiency

Education

GCE 'N' Level

Job description

Job Description:

• Manage all inbound and outbound calls in a timely manner, assisting our clients by listening and identifying their needs and providing the right information
• Identify and escalate cases to senior colleagues
• Conduct administrative tasks and ensure client needs are followed through
• Any other duties assigned from time to time

Requirements:

• Minimum GCE "N" Level
• At least 1 year of working experience in call centre, administrative work or elder care experience will be advantageous
• Able to work 12-hour monthly rotating shifts from 7 am to 7 pm and 7 pm to 7 am in a 24/7 call centre environment
• Proficiency in two or more languages/dialects will be an advantage

To submit your application, please apply online [e-mail] for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.

EA License No: 17C8900