Caffe Server

PRADA SINGAPORE PTE. LTD.; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

A luxury café seeks a dedicated Caffe Server to ensure excellence in customer service while providing timely and professional support to guests. The Caffe Server will be responsible for engaging with customers, delivering food, and maintaining an inviting atmosphere, all while adhering to health and safety standards. This role is vital for upholding the café's brand image and enhancing guest experiences.

Qualifications

• Experience in hospitality or food service preferred.
• Ability to engage customers and provide excellent service.
• Familiarity with health and safety regulations.

Responsibilities

• Provide attentive and accurate table service.
• Engage with customers and assist team members.
• Ensure cleanliness and adherence to health regulations.

Skills

Customer Service

Food and Beverage Knowledge

Upselling Skills

Attention to Detail

Job description

Job Summary/Purposes

The Caffe Server is responsible for providing attentive and accurate service to the guests, operating within the guidelines set by the manager. They ensure excellence in customer service through knowledge and passion for the product.

Responsibilities

• Take Orders & Serve Guests

Provide attentive and accurate table service.

• Be a Floor Floater

Move between different sections to assist team members and ensure smooth cafe operations.

• Food Running

Deliver food and beverages to tables in a timely and professional manner.

• Guest Engagement

Engage with customers, recommend menu items and create a welcoming atmosphere.

• Maintain Cleanliness & Organization

Ensure the dining area is always tidy and presentable

• Assist with Set-Up & Closing

Help prepare the cafe for opening and closing duties

• Communicate with the Kitchen & Bar

Ensure seamless coordination between the front and back of house

• Upselling & Promoting Specials

Stay informed about menu changes and promotions. Upsell menu items and promote specials to increase sales.

• Uniform & Grooming Compliance

Adhere strictly to company guidelines on uniform care and personal grooming to ensure a polished and professional appearance that aligns with the brand's image.

• Health & Safety

Adhere strictly to all health and safety regulations, ensuring a safe and hygienic environment for customers and staff.

The activities described above are listed by way of example and not exhaustively.