Cafe Service & Guest Experience Associate

PEOPLEMATCH RESOURCES PTE. LTD.; Singapore; Vor Ort; SGD 26.000 - 39.000; Vollzeit

Zusammenfassung

PEOPLEMATCH RESOURCES PTE. LTD. is seeking a Front of House team member for a cafe in Singapore. The role focuses on delivering excellent customer service, handling requests, and ensuring quick, accurate service while maintaining safety and cleanliness.

You will gain exposure to product knowledge across the menu, assist with ordering and inventory, and support marketing efforts. This full-time position offers a fast-paced environment and opportunities for growth.

Qualifikationen

• WSQ Certificate or Diploma in Hospitality or related studies.
• At least 1 year in the relevant industry.
• Coffee knowledge and barista skills would be an advantage.
• Enjoy meeting people and have strong customer service orientation.

Aufgaben

• Learn and perform Front of House duties according to SOP.
• Manage customer requests and feedback.
• Deliver service level with speed and accuracy of service.
• Learn product knowledge of all items on the menu.
• Manage ordering, inventory and cash.
• Maintain cleanliness, hygiene and safety at the cafe.
• Assist with ongoing marketing and promotions at the cafe.

Kenntnisse

Customer service

Interpersonal skills

Teamwork

Ausbildung

WSQ Certificate / Diploma in Hospitality

Jobbeschreibung

PEOPLEMATCH RESOURCES PTE. LTD. is seeking a Front of House team member for a cafe in Singapore. The role focuses on delivering excellent customer service, handling requests, and ensuring quick, accurate service while maintaining safety and cleanliness.

You will gain exposure to product knowledge across the menu, assist with ordering and inventory, and support marketing efforts. This full-time position offers a fast-paced environment and opportunities for growth.