CAFE & RESTAURANT OPERATIONS EXECUTIVE

Awfully Chocolate Pte Ltd; Singapore; On-site; SGD 28,000 - 40,000; Full time

Job summary

An established restaurant is seeking a Cafe & Restaurant Operations Executive to oversee daily operations, manage sales targets, and lead a motivated team focused on providing excellent customer service. The ideal candidate will have strong leadership abilities and experience in fostering customer loyalty. Join us to enhance operational processes and create a positive atmosphere in our cafes.

Qualifications

• Proven leadership skills in a cafe or restaurant environment.
• Ability to drive sales and manage store stocks effectively.
• Strong customer service orientation with experience in training staff.

Responsibilities

• Assist the Manager in managing daily operations and driving sales.
• Attend to customer enquiries and ensure service standards are met.
• Continuously identify improvement areas in store operations.

Skills

Customer service

Team leadership

Sales management

Job description

As a Cafe & Restaurant Operations Executive, your primary duty is to assist to oversee, organise, and run the day-to-day operations of our cafe or restaurant and lead to motivate our team to provide positive vibes and excellent customer service.

· Assist the Manager In-charge and Head of Retail in managing the daily operations

· Drive sales and ensure that sales targets are met.

· Manage store stocks and inventory

. Attend to customer enquiries and process orders

· Set and maintain service standards.

· Train outlet staff to deliver excellent customer experiences and uphold the brand's values.

· Continuously identify areas for improvement in the store operational processes and implement efficiency-enhancing measures.

· Nurture friendly relationship with customers to increase loyalty and following