CAFE MANAGER

MARTINO AGENCY; Singapore; On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Cafe Manager to oversee daily operations and lead a passionate team. In this engaging role, you will manage staff, ensure outstanding customer service, and maintain a welcoming atmosphere. Your expertise in coffee preparation and equipment will be vital in creating a memorable experience for customers. If you thrive in a fast-paced environment and have a knack for building relationships, this opportunity is perfect for you. Join us and make a significant impact in a vibrant cafe setting!

Qualifications

• Relevant experience in cafe management or similar roles.
• Hands-on experience with coffee equipment and customer service.

Responsibilities

• Oversee daily operations, manage staff, and ensure excellent service.
• Coordinate with vendors and maintain financial records.

Skills

Team Management

Customer Service

Communication Skills

Education

High School Diploma

Hospitality Management Degree

Tools

Professional Coffee Machines

Job description

We are looking for a Cafe Manager responsible for overseeing the daily operations of a cafe, including managing staff, ordering supplies, and ensuring excellent customer service. They coordinate with vendors, track finances, and maintain cleanliness.

Responsibilities

• Managing day-to-day operations of the cafe
• Hiring and onboarding new wait staff and baristas
• Training employees on drinks preparation and proper use of coffee equipment
• Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)
• Maintain updated records of daily, weekly and monthly revenues and expenses
• Add new menu items based on seasonality and customers’ preferences (for example vegan coffee drinks)
• Advise staff on the best ways to resolve issues with clients and deliver excellent customer service
• Ensure all cafe areas are clean and tidy
• Nurture friendly relationships with customers to increase loyalty and boost our reputation

Qualifications:

• Relevant experience in similar role
• Hands-on experience with professional coffee machines
• Excellent communication skills with the ability to manage and motivate a team
• Customer service attitude