Business Support Analyst (Singapore)

Cartrack; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading smart mobility SaaS company in Singapore is seeking a Business Support Analyst to enhance operational efficiency. Responsibilities include process simplification, monitoring tasks, and driving discussions for improvement. Candidates should have at least 2 years of experience in business process management, data analysis skills, and a collaborative mindset. This role promises a vibrant work environment that encourages innovation.

Qualifications

• At least 2 years of experience with business process management and improvement.
• Basic query and data analysis skills using MS SQL Server.
• Willingness to learn and data-driven mindset.

Responsibilities

• Push for process simplification and automation.
• Monitor operational tasks and streamline work processes.
• Drive discussions to identify opportunities for efficiency.

Skills

Business process management

Data analysis

Collaboration

Attention to detail

Tools

MS SQL Server

Job description

About the job Business Support Analyst (Singapore)

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Business Support Analyst to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Responsibilities:

• Push for process simplification, standardization and automation for Operation functions
• Monitor operational tasks by in developing tools and procedures to streamline work processes in a fast-paced environment
• Drive discussions with stakeholders across our global operations to identify potential opportunities to improve operational efficiency
• Prepare and analyse operations reports, recommendations that address the existing and potential opportunities areas across the organization
• Implement and conduct trainings for new processes.

Requirements:

• At least 2 Year(s) of working experience with Business process management and improvement
• Basic query and data analysis using database platforms, including MS SQL Server
• Willingness to learn, with a curious, and data driven mindset.
• Be highly collaborative as the role will work closely with other department members
• Demonstrate high attention to detail with the ability to multi-task and follow-through.
• Ability to rapidly adapt to changing business needs and priorities