Business Process Analyst, Senior Advisor

Zebra Technologies; Singapore; Hybrid; SGD 90,000 - 120,000; Full time

Job summary

A leading technology firm in Singapore is seeking a Senior Business Process Analyst to optimize supply chain operations through strategic improvements. The successful candidate will analyze and enhance supply chain processes using Lean Six Sigma methodologies. Ideal applicants will have at least 12 years of experience and a Master's degree, alongside strong analytical and facilitation skills. This role offers a hybrid work environment with opportunities for innovation and career growth.

Qualifications

• Minimum 12 years of relevant work experience.
• Experience with Lean Six Sigma methodologies is preferred.
• Strong facilitation skills, including conflict management.

Responsibilities

• Conduct thorough analysis of supply chain processes.
• Implement strategies for process optimization.
• Lead cross-functional teams in executing projects.

Skills

Six Sigma methodologies

Process optimization

Analytical skills

Stakeholder engagement

Change management

Education

Master’s degree

Job description

Remote Work: Hybrid

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our diverse perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve.

You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about – locally and globally. We’ve only begun reimaging the future – for our people, our customers, and the world.

Let’s create tomorrow together.

The Senior Business Process Analyst will play a critical role in optimizing supply chain operations through strategic process improvements. This position involves analyzing and enhancing end-to-end supply chain processes to achieve operational excellence, improve efficiency, and drive cost-effective solutions by utilizing lean six sigma methodologies. They will support delivering against our commitments internally and externally to our customers, partners and regulatory bodies. The ideal candidate will possess strong analytical skills, a deep understanding of supply chain management, and a proven track record in leading process improvement initiatives.

Responsibilities:

Process Analysis and Improvement:

• Conduct thorough analysis of supply chain processes to identify inefficiencies and opportunities for improvement.
• Develop and implement strategies for process optimization using Lean Six Sigma principles.
• Facilitate process mapping and root cause analysis to drive targeted improvements.
• Owns drafting and revision of new / updated business processes. Manages change management efforts associated with implementing including communications and training

Operational Excellence:

• Promote a culture of operational excellence by implementing best practices and continuous improvement initiatives.
• Monitor key performance indicators (KPIs) to track progress and impact of process improvements.
• Lead efforts to improve quality, reduce waste, and enhance customer satisfaction within the supply chain.
• Lead cross-functional teams in executing Lean Six Sigma projects to drive process improvements.
• Utilize data-driven approaches to identify, analyze, and solve complex process-related issues.

Agile methodologies:

• Manage process improvement projects from concept through execution, ensuring alignment with business objectives.
• Delivery of products that meet customer needs and business goals.
• Define and communicate the product vision and strategy to the team and stakeholders
• Prioritize backlog items based on business value, customer needs, and technical feasibility

Stakeholder Engagement and Collaboration:

• Work closely with supply chain, procurement, logistics, and IT teams to ensure process alignment with business needs.
• Facilitate workshops and collaborative sessions to gather input and develop solutions.
• Build and maintain strong relationships with both internal teams and external partners.

Technology and Innovation:

• Identify and implement technology solutions and automation opportunities to enhance supply chain processes.
• Stay informed about industry trends and emerging technologies to drive the new and different and competitive advantage.

Qualifications:

Preferred Education

• Master’s degree

Preferred Work Experience (years)

• Minimum 12 years

Key Skills and Competencies

• Six Sigma Black Belt preferred or in progress
• Strong facilitation skills, including conflict management.
• Demonstrated expert knowledge with functional processes in assigned BU. Preferred – some experience as an incumbent worker
• Demonstrated expert knowledge / experience using basic change management principals and approaches. Formal training preferred.
• Expert change management skills. Formal training preferred.

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.