Business Process

Agilent Technologies; Singapore; Hybrid; SGD 60,000 - 90,000; Full time

Job summary

A leading company is seeking a Business Process Specialist to analyze and implement business solutions. The role requires strong collaboration skills, proficiency in Korean, and experience with CRM systems. Successful candidates will support sales management and ensure effective integration of tools for business growth.

Qualifications

• Minimum of 5 years relevant experience in business processes.
• Experience with ERP systems and Business Intelligence tools.
• Fluent in Korean and English.

Responsibilities

• Analyze user business problems and implement solutions.
• Collaborate with teams to enhance CRM processes.
• Support testing and training for business users.

Skills

Korean language proficiency

Business Intelligence tools

Data analytics

Education

Bachelor's Degree

Tools

SAP ECC

SFDC CRM

Job description

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Job Description

Responsible for analysis and evaluation of user business problems and including problem definition, evaluation of requirements, and implementation of systems/processes.

Job Description

Responsible for analysis and evaluation of user business problems and including problem definition, evaluation of requirements, and implementation of systems/processes.

May participate in business systems planning to define or upgrade business applications or functional solutions. May serve as business liaison to IT.

Participate in projects wherever Sales Support team is required to support in testing and training business users.

Ensures effective communication across teams/functions.

Keeps management informed of progress, key issues and changes which may impact the business.

Key Highlights:

• Korean language proficiency is critical for this role - spoken and written
• Developing sales business processes for effective and efficient utilization of CRM/ Salesforce and other tools
• Engaging with sales management to guide continuous sales channel improvement utilizing existing and new business tools
• Partnering with the Business Analytics leads to provide accurate and timely reporting
• Managing CRM/ SalesForce maintenance activities including territory and organizational setup, user setup, and user training
• Support complex issues for CRM/ SalesForce, Reporting, and Sales tools
• Participate in WW projects to ensure that project deliverables to meet business requirements for region such as AFO/EMEAI/ APAC
• Partnering with other team members, IT, and global operations to drive CRM process continuity across business channels
  
  

Qualifications

• Bachelors Degree plus a minimum of 5 years relevant experience
• Demonstrated experience with ERP system such as SAP ECC, CPQ or SFDC CRM
• Ability to collaborate equally effectively through all hierarchical levels.
• Ability to work independently, prioritize workload, and solve problems.
• Demonstrated knowledge and experience of Business Intelligence tools.
• Ability to support the development and deployment of tools needed for business growth
• Ability to utilize Excel or Access to generate custom analytics and data analytics skills
• Excellent communication skills - Korean and English.
  
  

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely.

Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Travel Required:

Occasional

Shift:

Day

Duration:

No End Date

Job Function:

Administration

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

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