Business Performance Manager (ID: 685128)

PERSOLKELLY SINGAPORE PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading recruitment firm in Singapore is looking for an experienced retail operations manager to analyse sales performance, implement strategies, and mentor teams within the luxury sector. The ideal candidate has at least 8 years of experience and a bachelor’s degree in a business-related discipline. This position offers opportunities for growth and involvement in key retail projects.

Qualifications

• 8+ years’ experience in retail operations within the luxury sector.
• Strong leadership skills and ability to present effectively.
• Highly motivated, collaborative, and results-driven.

Responsibilities

• Analyse sales performance across boutiques and retail channels.
• Present findings and recommend strategies to management.
• Ensure high-quality client experiences across all locations.
• Set key performance targets and mentor retail specialists.
• Lead retail projects and ensure smooth execution.
• Collaborate with senior management to support growth strategies.

Skills

Leadership and presentation skills

Financial metrics analysis

Organizational thinking

Team development

Collaboration

Results-driven mindset

Education

Bachelor’s degree in a business-related discipline

Job description

Key Responsibilities

• Analyse sales performance across boutiques and retail channels to identify trends, insights, and areas of opportunity.
• Present findings to management, recommend strategies, and implement short- and long-term plans to drive business performance.
• Ensure consistent delivery of high-quality client experiences and service standards across all locations.
• Set key performance targets, conduct regular team assessments, and mentor retail specialists to achieve both qualitative and quantitative goals.
• Lead retail projects and initiatives, engaging stakeholders and applying effective change-management strategies to ensure smooth execution.
• Collaborate with senior management and boutique managers to identify new business opportunities and support long-term growth strategies.

Requirements

• Bachelor’s degree in a business-related discipline.
• At least 8 years’ experience in retail operations within the luxury sector.
• Strong leadership and presentation skills.
• Skilled in financial metrics, organizational thinking, and team development.
• Highly motivated, collaborative, and results-driven.

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. We regret that only shortlisted candidates will be notified.

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