Business Performance Manager

TravelX; Singapore; Hybrid; SGD 120,000 - 180,000; Full time

Job summary

Travelx in Singapore is seeking a Business Performance Manager to lead revenue optimization through close collaboration with airline partners and internal teams.

You will analyze daily, weekly, and monthly performance data, manage budgets and forecasts, and translate insights into actions that improve profitability and client satisfaction. The role demands strong analytical and communication skills and a proven track record in aviation revenue management.

Qualifications

• Bachelor’s degree in Business, Economics, or a related field.
• Mandatory experience in revenue management within aviation.
• Proven track record in airline partner relationship management.
• Strong data analytics to drive performance.
• Excellent communication and negotiation skills.
• Proficiency with Excel, SQL, and forecasting tools.
• Fluency in English.
• Strong numerical and trend analysis.
• Collaborative and proactive problem solver.

Responsibilities

• Manage revenue targets and P&L alignment with plans.
• Lead annual budget and forecast processes.
• Drive initiatives to optimize revenue and profitability.
• Maintain and develop airline partnerships through regular meetings.
• Monitor and report performance with stakeholders.
• Perform data-driven analysis to refine incentives and routes.

Skills

Revenue management

Relationship management

Data analysis

Excel

SQL

Forecasting software

Communication skills

Negotiation skills

Education

Bachelor’s degree in Business, Economics, or related field

Tools

Excel

SQL

Forecasting software

Job description

We are seeking a highly motivated and data-driven professional to join our team as a Business Performance Manager. The ideal candidate will be responsible for managing revenue objectives, fostering strong relationships with airline partners, and utilizing data analysis to optimize performance. The role is crucial for achieving financial targets and ensuring effective collaboration with airline stakeholders.

Key Responsibilities:

• Revenue Management (P&L Focus)
  • Ensure compliance with the revenue targets outlined in the Profit & Loss (P&L) statements.
  • Lead the preparation and management of the annual Budget and Forecast, ensuring alignment with business objectives.
  • Identify and implement strategic initiatives aimed at positively impacting revenue generation and optimization.
• Airline Partnership Management
  • Maintain strong relationships with airline clients through weekly meetings, ensuring alignment and open communication.
  • Collaborate with airline partners to establish mutual objectives and ensure that both parties are working towards common goals.
  • Provide continuous monitoring and reporting on the progress of the established objectives, ensuring transparency and visibility for both internal and external stakeholders.
• Data-Driven Decision Making
  • Perform regular analysis of daily, weekly, and monthly incentive conversions to track performance.
  • Conduct forensic analysis of the forecast accuracy and curves to refine future predictions.
  • Assess the percentage of seats incentivized on fully booked flights and recommend the most effective strategies for optimization.
  • Monitor flight performance in the days leading up to departure to adjust incentives in real time.
  • Evaluate the attractiveness of incentives (High/Medium/Low) and adjust offerings based on market demand.
  • Provide in-depth route analysis to identify trends and areas for improvement.

Qualifications:

• Bachelor’s degree in Business, Economics, or a related field. A Master’s degree is a
• Strong experience in revenue management in the aviation industry (mandatory).
• Proven experience in relationship management, particularly with airline partners.
• Demonstrated ability to leverage data analysis to drive business performance.
• Excellent communication and negotiation skills.
• Proficiency in data tools (e.g., Excel, SQL) and forecasting software.
• Fluency in english is required.
• Strong analytical thinking with a focus on numbers and trends.
• Excellent collaboration and relationship-building skills.
• Ability to work in a dynamic environment, adapt to changes, and propose proactive solutions.
• Results-driven and goal-oriented, with a strong focus on revenue impact and client satisfaction.

This role offers the opportunity to make a significant impact on the business’s revenue performance and requires someone with both strategic and analytical strengths. If you are passionate about optimizing revenue and building strong client relationships, we encourage you to apply!