Business Ops & Reporting Specialist (Tech MNC)

Adecco Personnel Pte Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading tech MNC is seeking a Business Operations & Reporting Specialist in Singapore to support business opportunity management and sales operations. This role requires strong analytical skills, proficiency in CRM systems, and excellent communication abilities to thrive in a dynamic environment. The successful candidate will manage CRM operations, oversee sales deduction processes, and collaborate with cross-functional teams to ensure efficiency in the B2B order lifecycle.

Qualifications

• At least 5 years of experience in CRM, analytics, or sales operations.
• Strong proficiency in Microsoft Excel.
• Experience managing CRM systems such as Salesforce.com is highly desirable.

Responsibilities

• Lead business opportunity management and chair weekly BO meetings.
• Administer Salesforce.com for B2B order processing and CRM updates.
• Coordinate with customers and teams for claims processing and budget planning.

Skills

Analytical skills

Problem-solving

Organizational agility

Communication

Interpersonal skills

Detail-oriented

Education

Degree holder

Tools

Salesforce.com

Microsoft Excel

Job description

Adecco is partnering our client, a well-known Tech MNC specializing in consumer electronics.

The Opportunity

• We are partnering with a leading technology company to find an Business Operations & Reporting Specialist
• This role offers the chance to work with a dynamic team supporting business opportunity management, sales operations, and B2B order processing within a fast-paced and evolving environment.

The Talent

• Degree holder with at least 5 years of experience in CRM, analytics, or sales operations
• Strong proficiency in Microsoft Excel with excellent analytical and problem-solving skills
• Excellent organizational agility, communication, and interpersonal skills to work effectively across functions
• Results-oriented and detail-focused
• Experience managing CRM systems such as Salesforce.com is highly desirable

Job Description

• Lead business opportunity management including chairing weekly BO meetings and providing dashboards and insights on team performance
• Manage sales deduction operations, coordinate with customers, sales, and finance teams to ensure smooth claims processing and budget planning
• Administer Salesforce.com for B2B order processing, account maintenance, and CRM updates
• Monitor and process purchase orders, track delivery status, collaborate with logistics and supply chain teams for forecasting and planning
• Manage software/license orders, warranty registration, and maintain channel inventory reports

Next Step

• Send your resume to: [e-mail]
• Email Subject: Job Application - Business Operations & Reporting Specialist
• We regret to inform only shortlisted candidates will be contacted.

Jason Lew
EA Licence Number: 91C2918
Personnel Registration Number: R1876435