Business Operations Specialist

-; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in drug and alcohol testing is seeking a Business Development & Operations Associate to join their team. The role involves managing testing operations, maintaining client relations, and ensuring efficient marketplace performance across various platforms. Ideal for fresh graduates or individuals with a couple of years of experience, this position offers a dynamic work environment and opportunities to enhance diverse skills.

Qualifications

• Fresh graduates or candidates with 1 - 2 years of relevant work experience are encouraged to apply.
• Excellent communication and interpersonal skills.
• Proactive attitude with a willingness to learn.

Responsibilities

• Coordinate and manage hair and urine drug testing services.
• Oversee calibration and maintenance of alcohol testing equipment.
• Handle client enquiries through email, telephone, and walk-in visits.

Skills

Communication

Interpersonal skills

Problem-solving

Numerical aptitude

Education

Relevant degree or diploma

Job description

About us

Alcotech is a company that specialises in Drug testing, Alcohol testing, Infectious Disease Kits, and Medical Device Regulatory Affairs.

Role Overview

We are seeking a dynamic and versatile individual to join our team as a Business Development & Operations Associate. This role is ideal for someone who thrives in a multifaceted environment and is eager to apply a diverse skill set across various business functions.

Responsibilities:

• Coordinate and manage hair and urine drug testing services, including the recruitment and supervision of freelance personnel to conduct drug testing operations overseas.
• Oversee the calibration and maintenance of alcohol testing equipment.
• Perform drug testing sessions in accordance with established protocols.
• Manage product listings and sales operations on platforms such as Amazon, Lazada, and Shopee, ensuring accurate and up-to-date information.
• Monitor marketplace performance metrics and implement improvements to optimize sales and customer satisfaction.
• Handle client enquiries through email, telephone, and walk-in visits, providing accurate information and maintaining excellent customer service standards.
• Tackle diverse operational tasks as they arise, playing a vital role in optimizing the efficiency and effectiveness of our business.

Requirements

• Fresh graduates or candidates with 1 - 2 years of relevant work experience are encouraged to apply.
• Excellent communication and interpersonal skills.
• A proactive attitude with a willingness to learn and adapt to new challenges.
• Hands-on approach with a problem-solving mindset.
• Strong numerical aptitude

Work Environment

• Office working environment
• Monday - Friday, 9 am - 6 pm

Our office is located at:

25 Bukit Batok Crescent

#09-13 The Elitist

Salary

$3,000 - $3,200 monthly