Business Operations Specialist

ALCOTECH PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company specializing in drug and alcohol testing is seeking a Business Development & Operations Associate. This role involves coordinating testing services, managing product sales, and ensuring excellent customer service. Ideal candidates are fresh graduates or those with up to two years of relevant experience, eager to thrive in a dynamic environment.

Qualifications

• Open to fresh graduates or candidates with 1-2 years of relevant experience.
• Proactive attitude with a willingness to learn and adapt.
• Hands-on approach to problem-solving.

Responsibilities

• Coordinate and manage drug testing services with freelance personnel.
• Oversee calibration and maintenance of testing equipment.
• Manage product listings and sales on platforms like Amazon and Lazada.

Skills

Communication

Interpersonal Skills

Problem Solving

Numerical Aptitude

Education

Bachelor's Degree or equivalent

Job description

About us

Alcotech is a company that specialises in Drug testing, Alcohol testing, Infectious Disease Kits, and Medical Device Regulatory Affairs.

Role Overview

We are seeking a dynamic and versatile individual to join our team as a Business Development & Operations Associate. This role is ideal for someone who thrives in a multifaceted environment and is eager to apply a diverse skill set across various business functions.

Responsibilities:

• Coordinate and manage hair and urine drug testing services, including the recruitment and supervision of freelance personnel to conduct drug testing operations overseas.
• Oversee the calibration and maintenance of alcohol testing equipment.
• Perform drug testing sessions in accordance with established protocols.
• Manage product listings and sales operations on platforms such as Amazon, Lazada, and Shopee, ensuring accurate and up-to-date information.
• Monitor marketplace performance metrics and implement improvements to optimize sales and customer satisfaction.
• Handle client enquiries through email, telephone, and walk-in visits, providing accurate information and maintaining excellent customer service standards.
• Tackle diverse operational tasks as they arise, playing a vital role in optimizing the efficiency and effectiveness of our business.

Requirements

• Fresh graduates or candidates with 1 - 2 years of relevant work experience are encouraged to apply.
• Excellent communication and interpersonal skills.
• A proactive attitude with a willingness to learn and adapt to new challenges.
• Hands-on approach with a problem-solving mindset.
• Strong numerical aptitude

Work Environment

• Office working environment
• Monday - Friday, 9 am - 6 pm

Our office is located at:

25 Bukit Batok Crescent

#09-13 The Elitist

Salary

$3,000 - $3,200 monthly