Business Operations Manager - Prominent Homegrown Cafe

MAPPED PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A local F&B business in Singapore seeks a Business Operations Manager to oversee daily operations and drive profitability for 1-2 stores. The ideal candidate will possess strong analytical skills and at least 2-3 years of relevant experience. This role offers a dynamic environment with opportunities for growth and development in a leading café chain.

Qualifications

• 2-3 years of experience in business operations or data-driven roles.
• Operational experience in F&B setup is an advantage.
• Ability to learn quickly and adapt to fast-paced environments.

Responsibilities

• Drive daily café operations and team performance across outlets.
• Develop and implement sales and growth strategies.
• Use data to drive revenue and refine offerings.

Skills

Analytical skills

Leadership abilities

Communication skills

Entrepreneurial mindset

Data-driven decision making

Education

Bachelor’s Degree in Business or related fields

Job description

Company Overview

Our client is a prominent, locally grown F&B business dedicated to delivering premium food and beverage concepts to the Singaporean foodies. They have also expanded to a lifestyle brand with close to 10 outlets in Singapore. With a commitment to excellence and a passion for providing exceptional service, they have established themselves as a leader in the local F&B scene.

Job Summary

We are looking for an analytical, business savvy Business Operations Manager to join our client’s expanding team. This role is well suited for someone with a driven, entrepreneurial mindset looking to take on both strategic and operational functions for a business and take full ownership of 1-2 stores under the brand in a strong business partnering role.

Responsibilities

• Drive daily café operations, service quality, and team performance across 1-2 outlets
• Develop and implement sales, cost, and growth strategies to optimize profitability
• Use data (e.g. sales trends, customer demographics) to refine offerings and drive revenue
• Lead staff hiring, training, and development to build a strong team and service culture
• Maintain vendor relationships, manage inventory, and control operational costs
• Ensure compliance with health, safety, and quality standards across stores

Qualifications

• A Bachelor’s Degree in Business or related fields from a reputable university is mandatory
• Proven experience of at least 2-3 years in business operations or data/ growth driven roles, and ideally some operational experience in an F&B set up, is highly advantageous
• Entrepreneurial, hands on and go getter attitude, and service quality oriented mindset
• Analytical and data-driven with the ability to translate metrics into tangible business goals and priorities
• Ability to learn quickly and adapt to a fast paced environment, working both independently and collaboratively
• Good communication skills and leadership abilities

This role is perfect for a candidate who is commercially and operationally astute while possessing a knack for data analysis and people management. You will have the opportunity to learn a business from the ground up while also being part of an exciting, growth-driven, positive environment at one of the leading cafes in the local hemisphere.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By submitting your application, you give us permission to store and use your data for recruitment purposes in accordance with our privacy policy.