Business Operations, Assistant Manager (UAT, QA, CRM) Geylang Bahru ~

PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd); Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a detail-oriented individual to join their dynamic team. This role focuses on digital project management, requiring excellent communication skills and a strong numerical aptitude. You will be responsible for coordinating business operations, assisting with system upgrades, and ensuring quality assurance through User Acceptance Testing. The ideal candidate thrives in a collaborative environment and possesses advanced MS Office skills. If you are motivated to enhance operational efficiency and enjoy working with cross-functional teams, this is the perfect opportunity for you to make a significant impact.

Qualifications

• Degree holder with 3+ years of experience in digital project management.
• Strong numerical abilities and advanced MS Office skills required.

Responsibilities

• Develop and implement project plans for timely delivery of digital projects.
• Collaborate with teams for seamless integration of new systems.

Skills

Digital Project Management

User Acceptance Testing

Quality Assurance

Communication Skills

Organizational Skills

Problem-Solving Skills

Numerical Abilities

Education

Degree in relevant field

Tools

MS Office

Salesforce

ServiceNow

SAP

Power BI

Job description

Leading Utilities Group company

Duration: 2 years

Working Location: Kallang Sector

Working hours: 08.30am – 6.00pm (Monday to Friday)

Job Summary

We are looking for a highly motivated and detail-oriented individual to join our team. The ideal candidate should have a keen eye for detail, excellent communication skills to liaise with stakeholders, and the ability to coordinate business operations on the ground. Experience in digital project management is essential, as the role involves assisting with new system upgrades and enhancements. Strong numerical abilities and advanced MS Office skills are also required.

What You’ll Do:

1. Develop and implement project plans to ensure timely delivery of digital projects for the business user end.
2. Collaborate with cross-functional teams to ensure seamless integration of new systems.
3. Perform User Acceptance Testing and Quality assurance for new features on digital channels.
4. Provide support and assist Manager with project documentation, planning, requirement gathering, test scripting, project timeline tracking, etc.
5. Support the management team with various administrative and reporting tasks.
6. Assist the other business functions (i.e. sales, customer service and business reporting) backend operations to ensure smooth and efficient processes.

What You’ll Need:

• Degree holder with min. 3+ years of experience in a similar role or related field is preferred.
• Proven experience in digital project management, User Acceptance Testing and Quality Assurance for systems implementation.
• Strong numerical abilities and advanced MS Office skills.
• Excellent communication and interpersonal skills.
• Keen eye for detail and strong organizational skills.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and the ability to resolve issues effectively.
• Familiarity with CRM applications (e.g., Salesforce, ServiceNow, SAP, Power BI).
• Some experience in business operations.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.

Contact number: 8189 1194

We regret to inform that only shortlisted candidates will be notified.