Business Operations Analyst

ALVAREZ & MARSAL (SE ASIA) PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A global consulting firm is seeking a highly organized Business Operations Analyst in Singapore. You will oversee project financial management, support resourcing and capacity planning, and assist with sales operations tasks. Strong financial acumen and excellent organizational skills are essential. Join a dynamic team that values employee development and offers collaborative work culture.

Benefits

Continuous learning opportunities

Collaboration in a dynamic team

Employee well-being resources

Qualifications

• Experience in operations, administrative, or project support roles.
• Strong experience with billing, invoicing, and financial reconciliation.
• Ability to prioritize tasks and meet deadlines.

Responsibilities

• Manage project billing and invoicing processes.
• Support resource allocation across projects.
• Maintain opportunity data within Salesforce.

Skills

Financial acumen

Organizational skills

Attention to detail

Communication skills

Problem-solving

Microsoft Office Suite

Tools

Salesforce

Job description

About Alvarez & Marsal

Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are why our people love working at A&M.

The Team

We're looking for a highly organized and proactive Business Operations Analyst to join our dynamic team in Southeast Asia & Australia. In this pivotal role, you'll be instrumental in ensuring the smooth and efficient running of our project operations, supporting our teams across a diverse range of critical tasks.

How you will contribute

• Project Financial Management:
  Oversee and manage the end-to-end project billing and invoicing process, ensuring accuracy and timely submission.
  Collaborate closely with the Finance department on all finance-related matters, including reconciliations, payment tracking, and addressing discrepancies.
  Prepare and maintain detailed financial reports related to project profitability and expenses.
• Resourcing and Capacity Planning:
  Support the strategic allocation and maintenance of resources across all projects in Southeast Asia and Australia.
  Work closely with project managers to understand resourcing needs and identify potential gaps or overlaps.
  Maintain and update resource management tools and dashboards to ensure real-time visibility of team availability and project assignments.
• Sales Operations Support:
  Accurately enter and maintain opportunity data within Salesforce, ensuring data integrity and consistency.
  Create and manage project codes, ensuring proper classification and tracking of all engagements.
  Assist with other sales operations tasks as required, including report generation, data analysis, and process improvement initiatives to optimize sales workflows.
• Project and Administrative Assistance:
  Provide comprehensive administrative and office support to various projects across the Southeast Asia & Australia region.
  This includes, but is not limited to, scheduling meetings, preparing presentations, coordinating travel arrangements, and managing project documentation.
  Act as a central point of contact for project-related inquiries, ensuring timely and effective communication.
• General Operations Support:
  Proactively identify opportunities to streamline operational processes and improve efficiency.
  Undertake any other ad-hoc tasks or special projects as requested by the Company or an authorized representative, demonstrating flexibility and a willingness to contribute where needed.

Qualifications

• Proven experience in an operations, administrative, or project support role, preferably within a professional services or consulting environment.
• Strong financial acumen with experience in billing, invoicing, and financial reconciliation.
• Excellent organizational and time management skills, with the ability to prioritize multiple tasks and meet tight deadlines.
• Exceptional attention to detail and accuracy.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with internal teams and external stakeholders.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• A proactive, problem-solving mindset and a willingness to learn and adapt in a fast-paced environment.

Your journey at A&M

We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person’s unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career.

We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals.