Business Operation Executive

Borr Drilling; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in Singapore is looking for a Business Operation Executive to enhance customer account management and operational activities. The ideal candidate will have experience in sales and operations, ensuring seamless execution in retail touchpoints as well as managing promotional activities and enhancing service standards.

Qualifications

• Minimum 2 years of experience in sales operations, trade marketing, or FMCG retail management.
• Able to multitask and work under pressure in a fast-paced environment.
• Prior experience managing field teams or promoters is a plus.

Responsibilities

• Serve as the main point of contact for assigned customer accounts.
• Oversee in-store merchandising setup and ensure execution aligns with brand guidelines.
• Support the rollout of trade promotions, new product launches, and retail campaigns.

Skills

Coordination

Communication

Multitasking

Education

Diploma/Degree in Business, Marketing, or related field

Tools

Microsoft Excel

PowerPoint

Job description

Company Background:
Ouji (Singapore) Pte Ltd, a key player in the WL Centralin Group, is a multinational leader in the FMCG industry with a global presence across Europe, Southeast Asia, and Oceania, including markets like Japan, China, Singapore, Malaysia, and more.

Job Summary:

We are seeking a resourceful and driven Business Operation Executive to support our customer account management and day-to-day operational activities. The ideal candidate will have a strong background in both sales and operations , with hands-on experience in merchandising execution, promoter coordination , and resolving on-ground issues. This role plays a crucial part in ensuring seamless execution across retail touchpoints and maintaining high service standards for our customers.

Key Responsibilities:

Sales & Account Management

• Serve as the main point of contact for assigned customer accounts
• Maintain strong customer relationships to support retention and growth
• Coordinate sales orders, stock allocation, and delivery schedules
• Track and report sales performance, promotions, and retail sell-out data

Operations & Execution

• Oversee in-store merchandising setup and ensure execution aligns with brand guidelines
• Coordinate and manage promoter schedules, attendance, and performance reporting
• Troubleshoot operational issues related to retail execution, stock availability, or staffing
• Liaise with logistics and warehouse teams to ensure timely stock replenishment

Project & Campaign Support

• Support the rollout of trade promotions, new product launches, and retail campaigns
• Assist in store audits, promoter recruitment, and training programs
Work closely with internal teams (marketing, sales, supply chain) to deliver retail excellence

Requirements:

• Diploma/Degree in Business, Marketing, or related field
• Minimum 2 years of experience in sales operations, trade marketing, or FMCG retail management
• Strong coordination and communication skills
• Proficient in Microsoft Excel, PowerPoint, and basic reporting
• Able to multitask and work under pressure in a fast-paced environment
• Prior experience managing field teams or promoters is a plus