Business Manager

EUROVISION EVO PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading company in broadcast and media content seeks a Sales Account Manager to develop sales strategies and nurture customer relations. This role involves establishing connections with key decision-makers in the industry, driving sales growth, and ensuring overall customer satisfaction.

Qualifications

• 5 years of experience in sales, ideally with a technical background.
• Proficient in English; Mandarin, Japanese, or Korean is a plus.
• Extensive experience in customer relationship management.

Responsibilities

• Develop and implement a sales strategy for Broadcaster Sports Federation.
• Detect new customers and markets.
• Negotiate sales with high-level management.

Skills

Financial Acumen

Leadership Ability

Customer Relationship Management

Analytical Ability

Sales Forecasting

Education

Bachelor's Degree in Business

Job description

1. Department/Service/Unit Summary and Position Mission

Eurovision Services (ES) is the premier service provider of news, sports and cultural content for the world's top broadcast and media platforms.

The Eurovision Global Sales & Marketing Department role is to:

· Present, promote and sell Eurovision portfolio of services to existing and prospective customers

· Establish, develop and maintain positive business and customer relationships

· Reach out to customer leads

The Global Sales department mission is to:

· Present, promote and sell services to existing and prospective customers

· Establish, develop and maintain positive business and customer relationships

· Reach out to customer leads

· Perform cost-benefit and needs analysis of existing/potential customers to proactively meet their needs and future developments/potentials

· Expedite the resolution of customer problems and complaints to maximize satisfaction

· Coordinate sales effort with team members and other departments at every step including service implementation, delivery, contract management, billing and credit collection

The Sales Account Manager has overall visibility of sales over its assigned business accounts. The candidate shall develop and implement sales strategies and objectives regarding sales, new business opportunities, and the maintenance of present customer satisfaction, to achieve the organization's short and long-term sales goals.

2. Principal Responsibilities of the Position

Key Tasks

1. Develop and implement an effective action plan for Broadcaster Sports Federation and Sports Agency sales strategy of the organization in Asia.

2. Detect new customers, leads and markets

3. Identify potential decision makers within the client organization and build relationships

4. Negotiate sales with high level management in customers’ organization

5. Participate in pricing the solution/service with support of the presales department

6. Working with the marketing and product development teams to, develop and manage an up-to-date understanding of the Broadcaster, Sports Federation and Sports Agency ecosystem using the information to consider the implications for existing and new customers

7. Undertake first level research to understand the business and project drivers of the industry, customers and potential opportunities

8. Be able to both take the lead on client relationships, but equally introduce to regional teams and ensure a robust client relationships management strategy/delivery

9. Engage with sectors and customers to anticipate potential business opportunities and implement actions that will position the organization with differentiated advantage

Key Accountabilities

1. Has demonstrated financial acumen

2. Has demonstrated understanding of Eurovision business model

3. Prepares sales forecasts and budgets, reviews, monitors sales performance periodically, and refines sales strategies as required in discussion within the Head of Sales

Other Tasks

1. Has demonstrated general leadership ability

2. Acts in a consultancy capacity with other departments.

3. Works closely with marketing counterparts and creates collaborative environment for enhancing sales growth globally.

4. Provides Project support across the organization

5. May coach other team members on the technical aspects of ’organization's product and services, sales techniques specific to this market segment, procedures and standards that will help them achieve the company’s sales objectives

3. Complexity of Work

Complex: Requires broad-based solutions considering two of three dimensions – operational, financial and human. Analytical ability is clearly required.

4. Impact

Direct: Directly and clearly influences the course of action that determines the achievement of results.

5. Financial Responsibility

Attributed territory and scope sales revenue responsibility

6. Principal Contacts and Communications

Internal:

All company’s departments

External:

Customers (federations, agencies and broadcaster ) and all new opportunities

7.Formal Education

Bachelor’s Degree, subject: business

8. Practical Experience

· 5 Years of experience in the job discipline with idealy technical background

9. Language Skills Required

List of specific languages:

English: Proficient

Mandarin or Japanese or Korean: Proficient

Other: Advanced Ntive

10. Specific Qualifications and Experience

· Extensive experience in all aspects of customer relationship management

· Strong understanding of customer and Broadcast services market dynamics and requirements