Business Intelligence Analyst APAC

Club Med; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading company in the hospitality industry is seeking a Business Intelligence professional to support APAC growth through data analysis and insights. You will lead various reporting tasks and ensure quality data management while collaborating with stakeholders. Candidates should have a relevant degree and experience in BI/Data analysis, ideally within the hotel or airline sectors.

Qualifications

• Minimum 2 years of experience in BI/Data analysis.
• Strong knowledge of Revenue Management Pricing/Finance.
• Experience in hotel/cruise/airline industry is a plus.

Responsibilities

• Lead Business Intelligence for APAC RMP, deliver performance analysis.
• Design and build dashboards according to business needs.
• Manage a business analysis intern and oversee delivery of tasks.

Skills

Analytical skills

Communication

Interpersonal skills

Data management skills

Project management

Multitasking

Education

Bachelor's degree in Revenue Management/Finance/Economic or Data Science

Tools

Microsoft Excel

Powerpoint

PowerBI

Job description

About Club Med

Inventor of the all-inclusive holiday’s concept 74 years ago, Club Med is present in 40 countries with 80 resorts worldwide. Thanks to the professionalism & constant friendly availability of its unique 20,000 GOs of 100 different nationalities, Club Med is today the only worldwide brand that offers all-inclusive premium and multicultural vacations for families and couples

Purpose

Support APAC business growth through in depth analysis of internal and external data. Transform data into insights that drive business value.

Responsibilities

• Lead Business Intelligence for APAC RMP, deliver analysis for performance reviewing and RMP decisions
• Support communication with shareholders and key stakeholders by providing Reports and high quality business analysis
• Lead business review meetings with data & presentation preparation, coordinate with RM & Pricing for alerts/ recommendations
• Support APAC Markets and other functions on data / BI related needs

Tasks

Be responsible of APAC RMP reporting creation, updating and maintenance

• Design and build dashboard /reports according to business needs
• Ensure the update and maintenance of all relevant reports needed by RMP
• Constantly improve business monitoring tools
• Be one of the key contact in APAC region for PowerBI/ data related topics

Business Intelligence (internal and external data) with in depth analysis to follow business performance, alert RMP team/ other departments for action

• Performance monitoring of APAC resorts & APAC markets, alert the risk and coordinate with RM & Pricing for relevant actions recommendation
• Launch the REX practice for RMP actions specially on promo analysis
• Run Pricing Benchmark analysis to ensure our value proposition is relevant vs competition
• Run in depth analysis of Club Med performance vs industry (e.g. STR benchmark)
• Provide ad-hoc analysis requested by RMP team/ top management / other departments for business needs or shareholders communication needs

Prepare and coordinate meetings with key analysis from RMP perspective

• Prepare meetings like monthly business review and cluster sales meeting's presentation & analysis (e.g. sales performance, cross bookings, benchmark, arrival trend, pricing factors etc...)
• Coordinate with RM & Pricing for alert & recommendations, propose new Business initiatives to help drive business growth from RMP perspective

Regional key contact of PowerBI coordination with corporate data team and data integrity

• Perform cross-application check on the database to ensure data integrity for APAC resorts and markets
• Coordinate with HQ for database and application enhancement / correction / development
• Be one of the key contact in APAC region for PowerBI / data related topics' training / questions

Manage 1 business analysis intern, in charge of intern's recruitment, training and ensure task delivery

Requirements

• Minimum Bachelor's degree in Revenue Management/Finance/ Economic or Data Science
• Minimum 2 years of experience in BI /Data analysis. Hotel/cruise/airline industry background is a plus
• Strong knowledge of Revenue Management Pricing / Finance
• Strong Analytical skills, Communication and Interpersonal skills, Data management skills, Project management, Ability to Multitask
• Excellent Proficiency in Advanced Microsoft Excel and Powerpoint, PowerBI
• Cautious, Precise, Rigorous, Solution oriented, Sense of autonomy, Open-minded, Team player, Multicultural